Service Center

Real Reviews From Verified Customers

Jamie D.
2 out of 5
11/11/2025
My RX 350 is not fixed to my satisfaction. Meaning I went in since my app was not working to state or lock my car. They said it was DSM and I paid 1800. Everyone said it was good to go. First cold morning and nope it doesn’t work. Requested my phone for an hour. I’m a mental health nurse practitioner who uses my phone for patient care. I can’t drop my phone off and give them my passcode. This a violation to my privacy and patients privacy. Lexus asked me to do a HIPPA Breach! Do better Lexus !
Dylan W.
4 out of 5
11/9/2025
took longer than i expected it to, however was pleasantly surprised to see that my car was washed and vacuumed in addition to the oil change which made me more satisfied than i expected to be
Donald W.
5 out of 5
11/9/2025
Good service. Explained everything well that was done.,
Eric R.
5 out of 5
11/9/2025
Excellent service from the service department and sales team!!!! Thank you Lexus of Lincoln for taking great care of us!!!
Gail M.
4 out of 5
11/8/2025
Thank you for going above and beyond as always. The car was washed and full of gas.
Roxie T.
5 out of 5
11/8/2025
Always appreciative of the communication and workmanship when we bring our car in for service. Your customer service is second to none!
Linda M.
5 out of 5
11/8/2025
I like and trust Aaron being involved with the service of my car.
Steve F.
5 out of 5
11/7/2025
He did a nice job explaining the service requirements.
Mike B.
5 out of 5
11/7/2025
Always appreciate your very thorough service. Your are the best in Lincoln.
Ben S.
4 out of 5
11/7/2025
Aaron is an Amazing individual always greets u by name!! I feel I can trust his opinion and guidance. You are lucky to have him as an employee!!! He makes u feel important and willing to take time to answer any questions!!
Deanna J.
5 out of 5
11/6/2025
Polite and thorough in explanation for service
Karen K.
4 out of 5
11/6/2025
Aaron is awesome!!!
Kevin H.
5 out of 5
11/6/2025
Aaron is always personable and amazing to work with. Clear, fair and transparent.
Deborah O.
4 out of 5
11/5/2025
When this lease expires, I plan to buy out the vehicle via a Lexus Financial loan. I really like this vehicle!!!
Steve D.
4 out of 5
11/5/2025
Unparalleled attention to detail in the completion of the safety system recall. An unexpected bonus in topping off the fuel and washing my RX350.
Tina L.
4 out of 5
11/5/2025
Ali did a great job. She also included an appraisal price. Thank you.
Will B.
1 out of 5
11/5/2025
The “vehicle needs maintenance” light is still on.
Jane M.
5 out of 5
11/5/2025
We were so happy with everyone who worked on my SUV. It shined so bright and the inside is beautiful. Everyone was so great and we appreciate you. Thank you
Nancy V.
5 out of 5
11/5/2025
Everything went well.
Jeanette Z.
5 out of 5
11/1/2025
Always a great job thank you so much for your service department. I can always depend on good service.

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort