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Real Reviews From Verified Customers

Service Center Review Summary

5 star 626 reviews 69%
4 star 184 reviews 20%
3 star 26 reviews 3%
2 star 38 reviews 4%
1 star 36 reviews 4%
Review Us
Keith B.
5 out of 5
8/9/2024
I was very pleased with the speed and honesty of your technician on my truck. And my service advisor.
Talesha J.
5 out of 5
8/8/2024
Staff was kind and friendly. Great experience
Allison A.
2 out of 5
8/8/2024
Could completely and thoroughly complete a job before releasing the vehicle back to the customer… I will discuss when someone calls me.
Frank B.
4 out of 5
8/7/2024
Pleasant. Thorough. Professional & most helpful!
Jason M.
5 out of 5
8/6/2024
Good service faster than expected tyvm
John R.
4 out of 5
8/3/2024
Excellent friendly service! I was traveling and had an issue with a wheel! They got me fixed and on the road quickly! Dean was extremely helpful !
Sally R.
2 out of 5
8/1/2024
I brought the car I bought there a little over 2 months ago for an oil change and they tried to convince me to spend $932 on cleaning filters etc. I later find out from our salesmen that those are normally done at 50,000 miles for Toyotas. Mine has 34,000. I completely feel like they were trying to take advantage of me. I wonder if my husband had dropped it off if they would have told him the same thing.
Fred G.
3 out of 5
7/30/2024
I don’t know who Savannah is. I didn’t interact with anyone more than a minute or two at a time.
Blake I.
5 out of 5
7/29/2024
Service was extremely fast and they washed my car!!!
Janet F.
5 out of 5
7/29/2024
A great Service Advisor. She was very helpful and went above and beyond to help us on a Saturday.
Alan S.
5 out of 5
7/26/2024
She did a good job answered all questions of mine, but also the mechanic he was polite and did a good job
Danna W.
5 out of 5
7/25/2024
Everyone was so friendly and efficient! All questions answered and very professional!????
Jennifer J.
5 out of 5
7/25/2024
Great service all around.
William S.
4 out of 5
7/25/2024
Done in reasonable amount of time at cost quoted to me.
Larry R.
5 out of 5
7/25/2024
Always treat me great
Janice L.
4 out of 5
7/25/2024
Service was prompt. Dean explained what was wrong and that it had been fixed. Best part, it was under warranty!! Appreciate the courtesy..
Don S.
1 out of 5
7/24/2024
I used to get a sheet showing if my brakes and fluids all checked good or needed attention! Have you quit doing that?? I haven’t gotten one in quite awhile!?! Always good to know! My last trip was in steep mountains so brakes got a workout plus 5,400 miles in 9 days!! I like to know how the car is!!?? I miss the inspection sheet!!
Paul F.
4 out of 5
7/22/2024
No problems, satisfied customers ????????
James S.
4 out of 5
7/22/2024
Very satisfied with the service and the personal touch. I will be back again.
Steve C.
4 out of 5
7/20/2024
A good service department is one reason our last few new vehicle purchases have been with Northcutt’s in Enid

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