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Real Reviews From Verified Customers

Service Center Review Summary

5 star 50 reviews 63%
4 star 22 reviews 28%
3 star 2 reviews 3%
2 star 4 reviews 5%
1 star 2 reviews 3%
Review Us
Alan S.
5 out of 5
7/26/2024
She did a good job answered all questions of mine, but also the mechanic he was polite and did a good job
Danna W.
5 out of 5
7/25/2024
Everyone was so friendly and efficient! All questions answered and very professional!????
Jennifer J.
5 out of 5
7/25/2024
Great service all around.
William S.
4 out of 5
7/25/2024
Done in reasonable amount of time at cost quoted to me.
Larry R.
5 out of 5
7/25/2024
Always treat me great
Janice L.
4 out of 5
7/25/2024
Service was prompt. Dean explained what was wrong and that it had been fixed. Best part, it was under warranty!! Appreciate the courtesy..
Don S.
1 out of 5
7/24/2024
I used to get a sheet showing if my brakes and fluids all checked good or needed attention! Have you quit doing that?? I haven’t gotten one in quite awhile!?! Always good to know! My last trip was in steep mountains so brakes got a workout plus 5,400 miles in 9 days!! I like to know how the car is!!?? I miss the inspection sheet!!
Paul F.
4 out of 5
7/22/2024
No problems, satisfied customers ????????
James S.
4 out of 5
7/22/2024
Very satisfied with the service and the personal touch. I will be back again.
Steve C.
4 out of 5
7/20/2024
A good service department is one reason our last few new vehicle purchases have been with Northcutt’s in Enid
Anita T.
5 out of 5
7/20/2024
Excellent service.
Julie O.
5 out of 5
7/18/2024
Thank you so much!
Peggy N.
2 out of 5
7/18/2024
This is second time I have had my vehicle there for work. It’s also the second time as a courtesy you have not washed it. It seems your car wash is always broke. I bought Fri Northcutt Toyota because of the excellent care I got in the past. And yes the washed it. Why has that changed?
Jeffrey M.
5 out of 5
7/16/2024
Great very friendly
Catherine G.
4 out of 5
7/16/2024
Dean promised that my vehicle would be ready the same day, and it was. He wished for me to have a safe trip today, which I appreciated.
Javier O.
2 out of 5
7/14/2024
Call me to discuss.
Clifford T.
5 out of 5
7/14/2024
Personnel that took care of me and my vehicle were great!
Mike D.
5 out of 5
7/12/2024
Everything was great. We really appreciate it!!!
Megan B.
4 out of 5
7/12/2024
Ty is the best!
Anita T.
5 out of 5
7/11/2024
Northcutt provides excellent service. They are professional in all aspects of customer service. They always provide a detailed explanation of service. I appreciate their efforts to ensure their customers are satisfied with their service.

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