Markquart Toyota Auto Repair Service

Always goes above and beyond. Always friendly and knowledgeable.

Great job, fast efficient service and we really appreciate that they stayed a couple minutes late so we could get our car that evening. If they hadn’t done that, we would have needed to make a separate trip just to get the car! Thanks so much everyone. You rock on customer service! Laurel Bird.

Excellent customer service

Always such great service!

Kaylee is great and very kind. I'm used to going to lube and wash where they tell me what my car needs versus asking me what I want. That's confusing to me and I'm never sure if I'm missing something important. Also, it's not great to have to return for certain services that the lube and wash would do on the spot.

Friendly and very helpful.

I came into get my oil changed today and all was well until I noticed that my house keys were not in my car. I called the dealership and after being on hold for quite sometime I found that keys were taken out of my vehicle and never put back. Which means I had to drive back to Chippewa from Eau Claire to get my keys. When I arrived back the the ladies at the service counter where still talking about everything non- work related that I had to listen to while I was waiting for my oil chang. Additionally, win I came in that thought this was no big deal which in normal circumstances ot probably isn’t, but I on crutches so searching for my keys, getting in and out of the car multiple times is somewhat have a production. While this was a very poor experience overall, I would like to thank Jim (I think that was his name) as he was the only one who truly showed any empathy or concern when I came back the second time. I know I was probably the talk of your service desk for a bit, but I would ask your employees to remember to “be kind, always , everyone is battling something you know nothing about.” The only other feedback that I would have, is that customers can hear all of the non work-related conversations that are happening (plans for the weekend, etc) at the service desk which portrays a very unprofessional environment.

Tamra was great!

Kaylee was excellent.

Very good service and did very thing I wanted very good

Keep up the good work.

Thank you, I appreciate the questions I had with my vehical and the assistance Zach gave us on viewing a Rav for Kathy

I have said, on several occasions, that I don't want to receive messages on my cell phone, and yet you keep sending messages. Please remove this phone number (****-****-xxxx) from your records. Service was great and the gentleman who assisted me was great.

Jack is great!

Had roof racks installed, pleased with results. Thanks

We were please with the service we received Thank you

I did receive a text stating I owed the cost of the checkup today- had a button to click to make payment. invoice said I owed nothing so I was surprised. Called to verify that I had no payment to make.

Every employee was pleasant and helpful.

Excellent service experience

Jack was very respectful and efficient.