Thanks for all your help Tyler!!
Gerardo always goes out of his way for all of his customers and when you're there, you feel like he really cares about your vehicle i've purchased nine Toyota Tacoma from your company and I will probably purchase my 10th one soon thank you so much LANCE D
Tim is always great to work with.
I made a 10am appointment to get my tires rotated.
The price of the tire rotation was what I was quoted when I arrived .
As soon as they knew that I needed new tires
And that they were NOT going to do the tire rotation
I should have been told!!
If they were going to do other things, please tell me,
what to expect as far as price and waiting time.
They had my cell #
AND I was ON THE OTHER SIDE OF THE GLASS WINDOW!
2hrs. 45 minutes I waited
And waited with no communication!
The problem with the radio screen was not a big deal and I should have had a choice of wether to stay another 2 hours to have it checked. Which… was not resolved.
Communication with me during the 2hr. 45min wait of what was going on would have helped. Don’t want to come back!
I gave Hong my email address to correct your records and stop Eddys from bothering my boss. This survey went to my boss again. He apparently didn’t listen.
Tyler is very pleasant to work with.
He was super friendly and kind. He Went above and beyond to make sure everything was good.
Prompt, friendly, professional.
Excellent service Tim Brown!
Great service provided by a knowledgeable staff.
Hong Kou was very helpful and nice! For my first time going to a dealership, he was able to communicate effectively and make me feel comfortable. Very thankful for his patience and support!
Tyler was very professional and provided
Excellent customer service.
I would like to make sure his leaders understand
He did a great job on handling my situation.
Thank you
Hong was very professional,polite and very pleasant. Thank you so much Hong.
Tim was great! Fast, friendly, great overall job????
Was able to get right in and service was done In the amount of time it was estimated
Gerardo was excellent to work with!
Hong was very helpful and understanding of my Prius's intermittent problem. Unfortunately, the problem wasn't occurring when I brought it in.
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