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Real Reviews From Verified Customers

Service Center Review Summary

5 star 921 reviews 66%
4 star 227 reviews 16%
3 star 46 reviews 3%
2 star 124 reviews 9%
1 star 80 reviews 6%
Review Us
Bryan H.
5 out of 5
1/22/2025
Rachel was great!
Guy N.
5 out of 5
1/22/2025
Great service!
Abner J.
5 out of 5
1/22/2025
Rachel has been very responsive and timely in completing the tasks at hand. Very effective and efficient. Great communication as well.
Ralph P.
4 out of 5
1/21/2025
Anthony Bradley is the best.
Amanda G.
5 out of 5
1/19/2025
Thank you
Huisun K.
5 out of 5
1/18/2025
I completely satisfied with your services. Thank you.
Andrea M.
4 out of 5
1/18/2025
I was not satisfied with the amount Genesis wanted to charge me for brake pads and front rotors. However, Anthony Bradley did everything he he could to keep me happy and tried to work with the managers to drive the cost down at least a little bit, with price matching from Brembo brakes & rotors $179. Versus $4,500. Genesis cost. Anthony Bradley is a great asset you your company, he did a great job and kept me from loosing my cool.
Brian Z.
5 out of 5
1/18/2025
Rachel is great to work with and she always gets the job done in a timely manner
Donald T.
5 out of 5
1/17/2025
Everything was great
Carolyn W.
5 out of 5
1/16/2025
Great service. I was kept well informed on the progress of my Genesis. Courteous staff. Lovely facility. Great experience all around.
John D.
5 out of 5
1/16/2025
Great experience! Thank you for great service John
Richard S.
5 out of 5
1/16/2025
Excellent. Kept me updated throughout.
Loy R.
5 out of 5
1/15/2025
Great service. Very friendly and courteous employees.
Amarlyn I.
3 out of 5
1/14/2025
Coffee machine not working and it was extremely COld in the waiting area. Need to have hot tea or something warm for customers during this winter season
Miguel O.
4 out of 5
1/14/2025
Oscar was great and help me when nobody else did. I appreciate that!
Michael M.
5 out of 5
1/13/2025
Thank you for the great service.
Jimmy R.
1 out of 5
1/12/2025
Did not get my car washed and my passenger side seat was lowered like someone was laying down and never put it back up. This is the second time I didn’t get my car wash.
Mario M.
5 out of 5
1/11/2025
Anthony is a great service advisor!
Mary L.
5 out of 5
1/11/2025
Impeccable service . Thank you
Sharon S.
2 out of 5
1/10/2025
Waited 90 minutes to drop off vehicle. Tony was pleasant but the process was unacceptably long.

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