Anthony kept me updated on the service status of my vehicle. He also double check w/me on possible additional service needs. Since he was off the day my auto was to be returned to me, he inputted (in Corona Genisus’ database), copious notes as to my availability yo receive the returned vehicle and how to best contact me. I also want to acknowledge the courteousness & professionalism of the driver that return my car.
Oscar was the best
I would like him to be my advisor going forward
Maintenance warning was not reset.
So I keep getting notification in the car that maintenance is required
As far as I understand, maintenance was done by you guys.
Thank you for the great service.
Always great service and Rachel is awesome
Absolutely 5 star service from every single person that I had contact with!
excellent service, thank you!
He was very polite, very knowledgeable and helpful
My service advisor was knowledgeable and communicated with me regularly
Did not ask for my consent to do certain work.
Daniel goes above and beyond to provide a level of customer service that supports the brand image that Genesis has and continues to market to the car buying public.
His customer centic focus should be replicated throughout the organization and is something that can and should separate you from your competitors.
He will continue to be the individual that I will go to for all of my service related issues.
Daniel was great, but way too long to be there especially with an hour plus drive there and an hour home.
Nice facility. People were much more attentive this visit which was nice. I liked their kindness.
That you for a job well done, we were satisfied with your service
Daniel was very professional and great service.
Work on customer service.
Courteous and Professional personality.
Original problem exists after being told a front sensor was changed. However, I was told my model has no front warning system. So why was my car taken in for over a day to find this out.
Great timing today delivering my car.
Always appreciate you meeting and providing a loaner.
Love my GV80
Oscar was great and was very responsive.
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