Michael was great. Renews my faith people who provide customer relations. Great overall experience.
We brought our car in for maintenance because our battery keeps dying after a few days. We picked it up days later for the only response to be “maybe you keep leaving a light on”. We can’t communicate enough the issues we are facing but at this point Corona Hyundai seems to be a loss for us. We will try other dealerships to get our issue resolved. Extremely disappointed in the service we received.
Truly grateful for great service.
You lost power while my vehicle was to be repaired. I understand everyone was on edge but my results were completely unexceptional.
Michael provided excellence service! He was knowledgeable and reminded me that he knew me and knew my car and he would do what he could to get my repairs properly covered under warranty. My car was up and running in a matter of hours and returned to me, sparkling clean. Thank you, Michael! I know to ask for you anytime there’s something up with my vehicle.
Michael Vance is such a knowledgeable and helpful part of your team. He always steps up to help. Respectful and very good at explaining services required.
Providing only one way service transportation, especially on a recall is poor. Our other car is serviced at the Subaru dealer in Riverside, which is much further away from our home and they provide transport both ways. Also, when I visit the Subaru dealer I’m talking with service writers who are technical. That was not the case at your dealership. I had hoped that the negative sales experience that I had would not be repeated in the service department, but it was.
Thank you to Michael and your service team for excellent service.
Mr Hayden Schulte is an awesome young man he is very professional and he knows what he is doing.
Thank you Hayden!!!!
Rudy and Irene P
Happy to get my tire fixed Only the 2 Hr wait was time consuming would have been Very happy with a little less wait time
Thank you Michael Vance for servicing, washing, and having my vehicle back to me in a timely manner! Appreciate it!
Danny.
Friendly, quick to respond to text. Very pleased I was kept up to date and informed about my vehicle. Service was quick as well.
Great customer service. Thank you.
Brought the car in at 10:50 appt at 11:00 did not get out until after 3:00. I brought it in for tires and general maintenance. I also mentioned that the flap behind the passenger seat broke 2 weeks after leasing the car. Yadira said it would be looked at. I left with the tires still without enough air the warning lights still on and the they forgot to look at the flap behind the passenger seat. I immediately called and she said bring the car back since they forgot. I did not since I was there several hours. Very unhappy with the service
The wait time was longer than I expected
The young lady that was assisting me did a great job. She was polite and nice…
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