Michael provided excellent service
He is great!! Always goes above and beyond. My favorite service advisor.
I was super excited that my car was done and ready in a hour like I was told. Big thank you to the gentleman that helped me.
My first visit to the dealership. I was very happy with the service and the waiting area.
Michael provided great customer service!!
Jr was extremely helpful when I came in to get my tire changed and balanced. His Customers skills were awesome.
Mike Vance was effectual with my service today. Cardinaleway Hyundai has great customer service all around.
Yes we are extremely happy
Thank you
Michael Vance has been helping me for about 2 years now and I'm ALWAYS impressed with his professionalism and the customer relationships he has developed. It's apparent on my visits when I ask for Mike, that many customers come in requesting him. This is attributed to how he takes care of his customers! He should be rewarded for his outstanding service to his customers who in turn keep loyalty with Hyundai. Kudos to Mike for a job well done!
Friendly, professional and fast. I am very grateful
Took a bit long, but thats outside of their control. I was provided update emails, which helped make it seem lest a lost wait. Very good customer service, high praise
Yes it was my first oil change. Was very happy with Mike he kept me up to date on my car until it was done.
I scheduled an appointment for an oil change and to have a passenger-side tire checked, as I suspected it was leaking air. Instead, I ended up paying more for overdue service recommendations.
After the service, I specifically asked whether the tire had been inspected. I was told there were no technician notes, but that "they're usually good at catching things."
Within 30 seconds of driving off, the low tire pressure warning came back on. I returned immediately, only to find the technicians had already left for the day. One remaining employee took a look and found a nail in the tire — but said it couldn’t be patched, and they had no replacements in stock.
This was a clear safety issue I brought up at the start of my appointment. It was either ignored or overlooked.
Thanks to all for helping us, will return.
Michael has pleasant disposition and is very informative in explaining what service is being provided.
Excellent customer service
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