Junior,was not very friendly or efficient. I received my text about updating me on my service 30 minutes after my car was supposed to be done. I asked someone else about my car he said 10 minutes it was almost done with car wash. In another 30-40 minutes I asked Junior he said it just came out. When I got there I was 3 cars back not greeted at my car as usual. I asked about Michael,who has always given 5 star service. Junior's words were he does ok Junior was not professional. Michael is now the manager and always gives 5 star ???? service. He was off that day. I am a long time client and have gotten great service. Great service should be provided even if the Manager has a day off.
Michael provided great service and kept me updated on the status of my vehicle. He was professional and knowledgeable.
Very bad service I will never be bringing my business back to this organization bad bad bad
Junior worst person to deal with and there manager Paige just wow on her I don’t know how is she working in this business very rude and bad I hope you guys can retrieve the camera and check how much time we waited and all
Very disappointed with service came for a simple oil change they broke the pan of oil and claimed we had it broken when they I bought it with a no problem and came out paying almost 600$ what a waste
I will never recommend to my friends and family to come and buy cars from your business
Very very disappointed
And I have posted to all my friends and family and also wrote in g
Hayden was friendly attentive and knowledgeable and concerned about giving the best servicr possible
Amazing service . Was in and out fast !
Mike is always helpful and has a friendly personality. I have been bringing my car to him for the past couple of years and he always greets me with a smile on his face. I never feel rushed to sign any paperwork and he always explains what was done to my car and the cost breakdown
I'm totally happy and satisfied with the service provided.
Hayden was a wonderful help. He was fantastic, polite, and professional. 10/10!
Hayden was professional and honest, hard to find these days, class act!
Michael Vance is a 13 a scale of 1 to 10, where 10 is excellent performance....
Mike met me at my vehicle before I had even exited it. He was very responsive to my complaints. He kept me updated throughout the repair process.
They listen to my need and ask about a car wash , they provided for me thank Vance a 10 most definitely
The service department at Corona Hyundai is excellent.
Jr helped me and went above and beyond. The Corporate Hyundai is a different story.They want me to startthe engine burning oil test all over again. I called Corp.and reached back out to me.
But, the Corona service dept is great. JR.was my tech. He was great.
Michael Vance is a very talented service representative. He is the only one I call to schedule my service because of the joy he is. Never let him go, it’d be a total loss to your franchise.
Hayden was awesome and I had a very good experience with him. I usually go to Ontario Hyundai and this was my first time bringing this car to be serviced with you and it was a very good experience.
My issue was captured correctly on my service request and resolved to my complete satisfaction
Thank you!
I’m always happy with your service department.
Yes, I received the survey and gave huge praise to Jr. and Cardinale. Your service department is first class. You care and help the customers with respect and patience. Thank you, Rick Farnsworth.
Great service, Hayden was very nice.
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