Always satisfied with the service.
Junior was amazing very helpful
Jr. Has great customer service skills
Hayden was very professional and helpful throughout the entire process.
Great service and good attention but a little lack off miss communication but they always helping
Mr. Vance is always a pleasure to work with.
Michael kept me up to date regarding the service on my car and also explained everything in detail. I would highly recommend Michael as a service advisor.
Great customer service job well done
JR was professional and courteous. I would give him a 10 out of 10 rating on evaluations.
Mike is always helpful & straight to the point. I like to know I can trust an honest person when it comes to my car getting serviced!
Michael, or Mike has been nothing but great since day 1. He I always friendly, but he is more helpful than anything. He tries his hardest to make sure I’m satisfied in every way. He goes out of his way to make sure I get what I want and even for the price I want. Because of Mikes service to me I continually come back to him for all work to my car. If more people were like him there would be less problems in the world.
I told the representative on the phone that my car needed a new rear main seal and sensor seal on my engine and they said it should be covered on our extended warranty. It wasn't and the mechanic said it needed a new transmission and engine seals. I know for a fact it was just the two seals because we saw a mechanic prior and have pictures of where the leak was from. He said he couldn't give us back our diagnosis fee and that it was going to be 9000 to repair. We took our car back to take to a mechanic to fix the seals for a lot cheaper. They told us that the fee was "locked in". $280. We called a Hyundai dealer in Tustin who only had a $90 diagnosis fee. The only diagnosis they did was said it was leaking but said they had to take the transmission apart as well. Felt like a huge scam.
Michael always takes care of my car .
Well done Michael. Keep your positive attitude towards all your clients.
They were not able to fix one of the problems, but Jr.helped explain what my options are. He was a great help.
Michael Vance is simply amazing!!
Michael is great to work with!!!
Jr. was professional and kind. He did his job excellent. He answered my questions and knowledgeable. Great guy.
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