I am always happy to see Michael handling my service. He is very knowledgeable, very pleasant and always a smile on his face.
Great customer service. I was greeted right away and checked in. My car needs were taken care of in a timely manner.My car was also vacuumed in the front and back. I appreciate the vacuum cleaning, however I thought is was odd that all my belongings were thrown in the back. Other than that, I give JR. a 10/10 and appreciate all of his help. Thank You
Very kind man
Help a lot
Very friendly
Very satisfied
Thanks Michael ????
JR was great. Ensured I was taken care of.
Mike is Very professional and polite with customers It helps with all available possibilities
Thanks mike for your help with my car
I went in for 2 separate recalls on my 2025 Palisade. Service dept was great, vehicle was done when promised. Very happy with the service dept and Jr
You were rude and you work was horrible. I picked up the car and it was leaking oil which means you never checked on your work.also you hung up on me
Jr was very professional and kind. He went above and beyond to handle my car situation and make this as easy as possible, given this inconvenient car trouble I had during the holidays of all times for this to happen to my car. Thank you for all your help Jr and for making this a positive experience.
Waiting 6 hours, just to get told we were going to be put into a rental for an equipment failure was unacceptable. My wait time is usually pretty long, 3-4 hours minimum, but this last time was unacceptable, we had to put our new years trip on hold because we didnt have the stuff in our car and we didnt know when we would need to bring the car back. I genuinely dont think i will ever come back.
I needed front brakes on my car. I brought my car in on a very busy day but I couldn’t wait to have my brakes done on another day. The brakes weren’t in stock, and Junior went above and beyond to make sure the job was complete and in a timely manner. Thank you so much Jr!
Michael Vance is number ONE
Michael has been our contact in the service department each time and has been nothing but stellar. He is the reason we would buy another Hyundai when the time comes.
Took nearly three hours for an oil change.
Michael is fast and informative , the office was so busy but he kept it under control and never skipped a beat .
Michael has always given me great service.and he knows how to treat senior citizens. With dignity and respect. He gets a huge 10 from me.
not sure of results yet
engine overheating has not been certified
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