Ricardo Hurtado , I appreciate your assistance with bringing my car in. Being a weekend the shop was busy, you kept your cool and were very professional. From beginning to the time picking up my car. Thanks for providing me with great customer service and keeping a smile on your face!
Jr. was great and very helpful
Excellent service. Jr. was especially helpful at the front desk of service. Kept me informed throughout!
Michael has always given us great service for all of our vehicles. My family and I appreciate it very much!
Very satisfied with job on my car.
Everything was great, especially the customer service
Very satisfied with Michael's professionalism and attentiveness to my issues.
Job well done done . Thank you
Excellent customer service
The service was quick and efficient. Michael Vance made me aware of everything and was professional and friendly. He truly cares about the customer experience at Cardinaleway. Because of him I always refer people there and to ask for Mike.
Michael is always very professional and attentive!!
I was alerted that I needed to schedule appointment for two recalls for palisade. I made appointment an arrive to find out one of the parts is on back order for one of the recalls. I had to explain how not okay it is to not alert me before I show up for appointment that they would only be able to complete half the job. The manager was able to find a solution by calling another Hyundai to get the necessary part to get both recalls done, but I was told it would take 1 hour 45 minutes for both recalls to be done. It ended up taking close to 3 hours and 30 minutes. Jr was very nice and it's not his fault, but management needs to understand if you don't care about your customers time. They won't be a customer anymore
Mike always does a wonderful job!
Michael is always polite,informative and keeps me updated in the progress of the vehicle.
Great service from Micheal Vance
Michael always has a very helpful and friendly attitude. He always answers all my questions thoroughly if I have any. He keeps me updated multiple times on my vehicle's progress in the shop. I am always completely satisfied when taking my vehicle in for services or repairs.
Michael always goes above and beyond if I have any other issues to make sure I am completely satisfied.
The car is excellent and so was your service!
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