Service Center

Real Reviews From Verified Customers

Mitchell C.
1 out of 5
11/7/2025
I have tried to submit two sets of comments that were not complimentary but I wasn’t able to submit them. It wasn’t just a glitch. I feel like anything that you don’t want said, won’t be allowed to be submitted.
Mark G.
5 out of 5
11/7/2025
Service was excellent and I will be trusting Tuscaloosa Toyota in the future.
Danielle P.
5 out of 5
11/7/2025
I was in and out very quickly.
Susan J.
4 out of 5
11/7/2025
Chad does a wonderful job !!
Lisa S.
5 out of 5
11/7/2025
Excellent service and super fast! Thanks Tuscaloosa Toyota!
Glenn B.
2 out of 5
11/7/2025
I had a regular service appointment that I had mad clear I was waiting. I arrived early and was told Steve had to leave. At the time I didn’t think that was a problem at all. 1 hour and 51 minutes later I got a text saying that my vehicle inspection had been completed-which I assume means that they had just started looking it over. What’s the point in the appointment if you are just working it in when you get to it? I was there 3 1/2 hours. The next day I turned on 4wD and it started sending a code. That could be completely unrelated. Either way, I was pretty aggravated when I left after my service appointment.
Vicki N.
5 out of 5
11/7/2025
Mr Chad is always very professional and accommodating!
Michael S.
5 out of 5
11/7/2025
Steve is great! He has been taking care of my family’s vehicles for over 25 years and he always delivers sound advice and recommendations.
Randy A.
5 out of 5
11/7/2025
Excellent service!
Virginia A.
5 out of 5
11/7/2025
Employees are great
Clark S.
5 out of 5
11/7/2025
Very thankful for Jeremy and the service department folks gor all the great service for me and my family: trust them much! clark
Clark S.
5 out of 5
11/7/2025
Trust Jeremy and the folks in the service department very much! I’m very thankful for the great service. Clark S
Reenay R.
4 out of 5
11/7/2025
Nice and quick today
Mark D.
5 out of 5
11/7/2025
Chad Watson has been my service advisor for the last few years. He does a great job. Explains everything and advises me on what is best for my vehicle. Great guy.
George E.
5 out of 5
11/7/2025
No comment
Daniel B.
5 out of 5
11/7/2025
Steve did a great job. Very satisfied.
Deborah J.
5 out of 5
11/7/2025
I really appreciated Marquez Davis' kind, professional and knowledgeable assistance, throughout the entire process. He is a great worker. Thank you.????????????????
William E.
5 out of 5
11/7/2025
Jeremy personally took care of my service need, thanks!
Marzett H.
4 out of 5
11/7/2025
I have worked with Steve for years.
Sheree B.
5 out of 5
11/6/2025
Enjoy working with Jeremy. Very professional and always willing to help. Does a wonderful job.

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