Service Center

Real Reviews From Verified Customers

Michael H.
4 out of 5
2/4/2026
I was in and out in great time. And that was with replacing a trim piece that had broken and was still under warranty. Ryan Engelman, what's such a great help and had such a vast knowledge of not only my service needs. But how he could help me under my warranty. Even when I come in for service and ryan is not my advisor I still get great care. For me, it will be no one else. But tuscaloosa, toyota, great job guys, i'm a customer for life!
Hannah L.
4 out of 5
2/4/2026
The wait was a bit long, but otherwise satisfied.
Joseph H.
4 out of 5
2/4/2026
Jeremy is super helpful EVERY SINGLE TIME with a smile on his face. What an asset to Tuscaloosa Toyota
Summer B.
5 out of 5
2/4/2026
Appreciated Ryan’s expertise and excellent service again today. Thank you, Ryan!
Sharon B.
4 out of 5
2/4/2026
David is the best.
Sharon B.
5 out of 5
2/4/2026
He’s always straight up and honest, that’s the reason why I always ask for Mr. TJ Cole.
Caroline A.
5 out of 5
2/4/2026
excellent service from Kaleb and Toyota.
Thomas H.
1 out of 5
2/4/2026
An oil change should not be this expensive.
Cindy L.
5 out of 5
2/4/2026
Chad was very nice and knowledgeable about my car!
Faye S.
4 out of 5
2/4/2026
Chad does a wonderful job when I have to bring my car in.
Kitty W.
4 out of 5
2/4/2026
I feel that they truly have my best interest in mind and Will took care of everything.
Jacqueline C.
5 out of 5
2/4/2026
Jeremy does an excellent job.He keeps me informed. Always explains what I need done.
Terrence C.
4 out of 5
2/4/2026
Great tech
Kathy A.
5 out of 5
2/4/2026
I really appreciate Jeremy. He was very professional and courteous. He explained everything clearly. He was respectful, knowledgeable, and kept me informed through the whole process. it’s clear he takes pride in his work and I truly appreciate his help.
Jonathan E.
5 out of 5
2/4/2026
Excellent Service
Mara W.
5 out of 5
2/4/2026
It would be my pleasure, great company and professional employees!
Bobbie Y.
4 out of 5
2/3/2026
Everyone was so nice and ready to help. Chad explained to me the findings and showed me pictures to help me understand better. I’ve never had a bad experience there.
Linda L.
5 out of 5
2/3/2026
Chad always does an excellent job!
David G.
5 out of 5
2/3/2026
Thank you for you're help Tuscaloosa Toyota..
Stephen M.
4 out of 5
2/3/2026
Garrett was very helpful and courteous. I had a question after I left the dealership and called Garrett. He returned my call promptly and answered my questions, he was very helpful.

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