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Real Reviews From Verified Customers

Service Center Review Summary

5 star 6226 reviews 69%
4 star 1960 reviews 22%
3 star 197 reviews 2%
2 star 363 reviews 4%
1 star 329 reviews 4%
Review Us
James V.
4 out of 5
9/13/2024
Steve is very reliable and gets the job done. I have trusted his advice for many years when it comes to maintenance for our vehicles- and will continue to do so!
Ralph C.
5 out of 5
9/13/2024
Brent answered all questions and provided good customer service.
DORIA L.
5 out of 5
9/13/2024
Satisfied and happy
Clifton E.
5 out of 5
9/13/2024
Will was an excellent team member.
Richard D.
5 out of 5
9/13/2024
Thanks.As always you guys are first rate
Anita D.
4 out of 5
9/13/2024
Ghhh
Kathy B.
5 out of 5
9/13/2024
I was very satisfied with TJ Cole at Tuscaloosa Toyota he very friendly and helpful with answering question Thanks so much
Cassandra R.
5 out of 5
9/13/2024
I love and appreciate everything when I bring my car there and the service is awesome because once I checks in I’m out with in less than a hour good service
Not-Provided I.
5 out of 5
9/13/2024
Fast and informative service dept!
John D.
5 out of 5
9/13/2024
Another great service experience!
James D.
5 out of 5
9/13/2024
Ryan was knowledgeable and helpful
Phyllis B.
2 out of 5
9/13/2024
First of all, I waited almost 10 minutes in the service line before anyone acknowledged that I was there. I had to ask someone to get someone to assist me when the service members clearly saw me in line. What I thought would be a simple oil change and tire rotation turned out to be a 1370.00 bill.
Jefferson R.
5 out of 5
9/13/2024
Very pleasant and helpful made it easy !
Chaney B.
4 out of 5
9/13/2024
Steve Woods has always made it so easy to have my car serviced. I have been a loyal customer of y’all’s for a long time and Steve is one of the reasons!
Katrina W.
2 out of 5
9/12/2024
I will not be returning there to have my car serviced. I’ve had better service in the past. I stayed away because of the last experience I had and I decided to try again. I will go somewhere that seems to appreciate my business.
Pippi T.
1 out of 5
9/12/2024
I had an appointment at 11:30am. Arrived at 11:49 am- after scheduled tire rotation - ended around 12:30, i agreed to new windshield wipers and brake flush. Car was brought back to me around 2:40. 3 Hours for a Scheduled appointment
Will B.
5 out of 5
9/12/2024
Ryan was very helpful.
Terry Z.
1 out of 5
9/12/2024
My Dayghter was dissatisfied with the oil change.
Shelby R.
5 out of 5
9/12/2024
Ryan is always the best! He is always so thorough and answers any questions I might have. He isn’t pushy which is greatly appreciated!
Civille B.
4 out of 5
9/12/2024
Steve Woods is great!

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