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Real Reviews From Verified Customers

Service Center Review Summary

5 star 6182 reviews 69%
4 star 1946 reviews 22%
3 star 194 reviews 2%
2 star 357 reviews 4%
1 star 325 reviews 4%
Review Us
Jerome R.
5 out of 5
4/25/2025
Excellent service!
Kathleen T.
4 out of 5
4/25/2025
I am very disappointed that Brandon no longer works at Tuscaloosa Toyota. I met him when he first started working at Tuscaloosa Toyota and I always made my appointments with him because he was detailed and meticulous and always gave me good advice. I missed not seeing him today.
Clinton W.
5 out of 5
4/25/2025
Steve Woods is a excellent person to work with also is Thelma Little is great
Carole L.
5 out of 5
4/25/2025
Very professional service. Short wait time. Great experience.
Kirt W.
4 out of 5
4/25/2025
I have been working with Jeremy Beck for some time now and I have been 100% satisfied every single time. Outstanding to work with. I make it a point to have him.
Lynneshia D.
5 out of 5
4/25/2025
Tj was good as always
Dennis N.
3 out of 5
4/25/2025
Looking forward to the contact. ****-****-xxxx
Gerald B.
5 out of 5
4/25/2025
Steve woods always does an excellent job
LISA B.
5 out of 5
4/25/2025
Chad is always very professional and a pleasure to do business with.
DEBORAH S.
5 out of 5
4/25/2025
Thanks
Johnnie C.
5 out of 5
4/25/2025
Great guy
Not Provided.
5 out of 5
4/25/2025
Great job! I love Tuscaloosa Toyota
Kimberly S.
5 out of 5
4/25/2025
Quick and easy process
Tonya R.
4 out of 5
4/25/2025
Since I've brought my Toyota, Tj has always been my to go guy. He's the best.
Michael P.
5 out of 5
4/25/2025
I have used Steve for my service advisor for quite a while. He is prompt, courteous and professional. I am very happy with him. Michael P
BEVERLY H.
5 out of 5
4/25/2025
Chad Watson is an exceptional service agent. He is very mindful of my time, and he is very detailed with his explanations. Chad makes it easy to trust him with the care of my Ruby (Toyota).
Greg F.
5 out of 5
4/25/2025
Great service!
Phyllis A.
4 out of 5
4/25/2025
Jeremy is awesome! He noticed after a routine maintenance check to have tires checked and rotated, Jeremy realized that my tires needed replacing and the service department did not recognize which is even more important because I was about to go out of town. Give that man a raise because he is worth a million bucks.
Paula B.
5 out of 5
4/24/2025
He is a great guy and has taken great care of us. He has done everything to make this a great experience even with a few difficulties. Thanks a lot Jeremy
Marilyn L.
5 out of 5
4/24/2025
Ryan was very kind and helpful.

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