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Real Reviews From Verified Customers

Service Center Review Summary

5 star 6156 reviews 69%
4 star 1930 reviews 22%
3 star 194 reviews 2%
2 star 354 reviews 4%
1 star 321 reviews 4%
Review Us
Eric M.
5 out of 5
7/6/2025
Awesome Job
Billy D.
5 out of 5
7/6/2025
Paul Hardin is a very good at what is does and I appreciate the extra mile he goes to help
James T.
5 out of 5
7/6/2025
And thanks to you, as well!
Michael P.
5 out of 5
7/6/2025
Great service
Thomas D.
5 out of 5
7/6/2025
Jermey was very professional and courteous
Katrina C.
5 out of 5
7/6/2025
Always appreciate Jeremy and how helpful he is. He keeps me updated and cares. 10/10!
Russell T.
4 out of 5
7/6/2025
Jeremy is a great guy. I couldn’t be happier with my experience at Tuscaloosa Toyota
Monica A.
3 out of 5
7/6/2025
I actually sent my son to get my car serviced, because I was at work. He face timed me once he got to the dealership and I was able to speak to the service writer. He did just as I asked and sent me a video showing that they honored my request. 10 out of 10!
Keri C.
5 out of 5
7/6/2025
We always have great service.
Brittany L.
4 out of 5
7/6/2025
Garrett was very helpful. And I really appreciated how he explained everything, from the Sunbit payment option to recommended services for my car.
Don S.
5 out of 5
7/5/2025
Steve is wonderful Recommend him highly
Randy P.
5 out of 5
7/4/2025
Enjoyed the process and updates via text. TJ was professional and courteous.
Kent B.
5 out of 5
7/4/2025
Good job. Everything went smoothly.
Larry M.
5 out of 5
7/4/2025
Steve did a great job, as usual. Steve is the main reason that I trade with Tuscaloosa Toyota.
Nancy S.
5 out of 5
7/4/2025
Always a pleasant experience getting my car serviced at Tuscaloosa Toyota!
Sandra P.
5 out of 5
7/4/2025
Jeremy is very professional and super nice.
Shirley M.
5 out of 5
7/4/2025
Satisfied... Recurring customer
William J.
5 out of 5
7/4/2025
Jeremy and Paul are consistently a pleasure to work with. Their efforts yield a world class service experience!
Jessica H.
4 out of 5
7/4/2025
He was super nice and friendly, was able to tell me what I do to get entire mirror replaced in the future, and put me at ease
Renee R.
5 out of 5
7/4/2025
David was polite, nice & very informative. He took the time to answer my questions. Thank you!

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