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Real Reviews From Verified Customers

Service Center Review Summary

5 star 6156 reviews 69%
4 star 1930 reviews 22%
3 star 194 reviews 2%
2 star 354 reviews 4%
1 star 321 reviews 4%
Review Us
Susan C.
5 out of 5
7/12/2025
Steve is always a big help.
Cayden L.
4 out of 5
7/12/2025
Jeremy was amazing he went above and beyond for me and listened to my concerns and had them checked out. He updated me on any other issues that were found. Recommended some nice things for me.
Michael M.
4 out of 5
7/12/2025
Explained the issues with the vehicle so that I understood what was going on with it.
Jenna A.
5 out of 5
7/12/2025
I have usually worked with Chad in the past but Ryan was very accommodating and informative. I look forward to working with him along with Chad in the future
Robert L.
5 out of 5
7/12/2025
Professional, efficient and congenial, as always.
Brian T.
5 out of 5
7/12/2025
Chuck is always responsive
Angela N.
5 out of 5
7/12/2025
Always a pleasure when Steve Woods handles our Toyota service. Five stars.
Ashley M.
5 out of 5
7/12/2025
Great service quick and fast
Barbara B.
5 out of 5
7/12/2025
Perfect help and service
Shirley T.
5 out of 5
7/12/2025
Great
Mike L.
5 out of 5
7/11/2025
None
Charles H.
5 out of 5
7/11/2025
Chuck Sansing gives superior service and attention to detail
Ruthy C.
5 out of 5
7/11/2025
Thanks for the excellent and courteous service
Jill M.
2 out of 5
7/11/2025
I had a 10:30 appt for a tire rotation. It was 11:30 before I received a text with inspection info and 12:30 before done. That is truly too long for that service with an appt.
Kathleen M.
5 out of 5
7/11/2025
Ok
John H.
4 out of 5
7/11/2025
Better than the first visit. Was not happy with it
Brenda L.
5 out of 5
7/11/2025
Chuck is an outstanding professional! I trust what he tells me to keep my vehicle running well.
Jennifer S.
4 out of 5
7/11/2025
Garrett is thorough and made sure my car was checked over completely. He made what started out as a traumatic situation become a walk in the park. I am so thankful I trusted him with my car and my service. He listened to my issues and worked out all the kinks to make sure my car was taken care of. 10 out of 10! He is the kind of person that makes customers want to come back to Tuscaloosa Toyota.
Carey H.
4 out of 5
7/11/2025
Ryan does a great job he is going to be yells next new car manger
Bryan M.
5 out of 5
7/11/2025
He is a great asset to your company.

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