Service Center

Real Reviews From Verified Customers

Stanley C.
5 out of 5
9/22/2025
Timing was great. Got to meet new people while waiting
Brenna A.
4 out of 5
9/22/2025
Chuck Sansing & the whole sales staff (Jeff Baker) and manager (David DeSantis) just all go above & beyond. Chuck is always so courteous & professional & very very nice & I love Tuscaloosa Toyota service department - definitely the best by far in Tuscaloosa, AL. That is one of the reasons I have Toyotas because there is never any problem, they will pick your car up, bring it back to you & give expert advice on any situation that will arise whether you own a Toyota or any other type of car. Very easy to please and just extremely satisfied with my whole experience every single solitary time. Sales Staff & All Managers in every department all are exactly the same. I would never buy any car other than from Tuscaloosa Toyota‼️‼️‼️‼️‼️Superb & EXCELLENT beyond words. Best dealership I’ve ever been to and/ or purchased a vehicle from over & over again. Thanks so much, Brenna A
Sherry M.
5 out of 5
9/22/2025
Very good job
Diana C.
4 out of 5
9/21/2025
My name is Diane, not Diana!!
Mattie A.
4 out of 5
9/21/2025
We are always satisfied with the courtesy and attention paid by Tj during our time at Tuscaloosa Toyota.
Julia F.
5 out of 5
9/21/2025
I appreciate your service department! Kayson, Angela, and Thelma are always friendly and willing to any questions that I have. Ryan is very respectful and helpful in explaining what all my car may or may not need. I appreciate these responsible adults at Toyota that will go beyond and above for their customers. Thank you so much and May God bless you all!
Jerri P.
5 out of 5
9/21/2025
I have been a customer for 20 years with my Toyota forerunner. I have only used Chuck. He is caring, professional, and into the point I would not use anyone but him.
Not-Provided F.
5 out of 5
9/21/2025
Great service and care!
Christopher C.
5 out of 5
9/21/2025
Everything was great. Thanks
Felicia R.
5 out of 5
9/21/2025
TJ Cole was my advisor and he was very knowledgeable and accommodating. He checked me in very thoroughly and was extremely polite and very kind as he prepared to send my car to service. He stayed in contact with me and explained everything that the technician suggested. Job well done TJ! (He is a keeper).
Clayton A.
5 out of 5
9/20/2025
Great service
Audrey F.
5 out of 5
9/20/2025
Ryan Engleman is a great person to deal with.
JAMES W.
5 out of 5
9/20/2025
Chad was very understanding with concerns concerning my vehicle and made sure everything was looked at.
Ula S.
5 out of 5
9/20/2025
Ryan Engleman is always very courteous and professional. Thank you, Ryan!
Ed B.
5 out of 5
9/20/2025
Great service visit. Chuck and Steve are the best.
Anita M.
5 out of 5
9/20/2025
Very pleased with the professional manner that David handled my service.
Dennis H.
5 out of 5
9/20/2025
I was very satisfied with Chucks getting my car service. He did an excellent job.
Barry T.
5 out of 5
9/20/2025
Excellent service from start to finish
Norman G.
5 out of 5
9/19/2025
Very pleased with all
Stephen S.
5 out of 5
9/19/2025
Steve was excellent… as always.

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