Toyota of Gastonia Auto Repair Service

Great job Montriko!

I’m looking forward to doing business with you

Always excellent service

Michael Cavallomis absolutely the best service advisor that I have known! He is very professional and has excellent customer service skills. I trust Michael Cavallo explicitly! Overbthe years he has taken extremely good care of me and all of my vehicles!

Ok

Great staff, friendly and knowledgeable. Will continue to revisit this business for all vehicle needs.

Josh was professional and informative in discussing the problem with my vehicle. While on the phone he was always patient with me and my questions. He was very respectful

Great service as always!

My steering wheel was very dirty, paper towel was black after wiping it down.

Clay was a great help. I appreciate him so very much.

Devon's customer service is outstanding, he doesn't approach me with aggressive sales... he was very knowledgeable and even helped me out during my hard time with the financing option... He also provided me with possible future repairs to my car. He is one of the few reps that made me feel like a person and not a dollar sign! KUDOS to Devon for his service and should be recognized for his efforts!! At least a $20 Starbucks gift card... I will go back to do more repairs but only Devon is to help me tho.

Good job

Excellent service and quick turn around

Happy Thursday. So, I took my Camry to Toyota of Gastonia this morning. I wanted a tire ???? rotation, oil change ????️ and state inspection. The assistant service manager came and told me that the timing belt gasket needed to be replaced at a cost ???? of $2400.00 because it was leaking. He said it would be covered under warranty but they couldn't find my service records for oil change the past three years. He pulled all my records and I asked what was my mileage at the last oil change. We discovered that I have driven the car 4000 miles in the past three years. Toyota recommends an oil change every 5000 miles OR ONCE A YEAR. He said my warranty was voided because I failed to get the oil changed once a year. He said he would submit the claim ???? and see what they decided. I am still waiting for an answer. When I got ready to leave I asked the same person how bad it was leaking. He said it's not leaking yet. There is dust around the gasket. I couldn't believe my ears????. They tried the whoodooo on me

Excellent service. Reasonable wait time in a comfortable area. Thank you ????

YOU GUYS DID A GREAT JOB Thanks

My "Toyota certified" is still not up to par. The last person that was helping me said he would contact Matt at Mazda to see if they could get all 4 tires to match and would get back with me that day. That was a week ago.

Yes

Great job best guys working together fun place to visit

Awesome