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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3161 reviews 65%
4 star 1000 reviews 21%
3 star 136 reviews 3%
2 star 260 reviews 5%
1 star 311 reviews 6%
Review Us
Joshua B.
2 out of 5
7/23/2025
I get that you try a deliver a good service but price gouge the **** out of of us customers $300 for a replacement battery is **** then your crew is a bunch of ex walmart employees that cant measure oil correctly. Honestly I'll probably take my car that I purchased from this dealership and go somewhere that cares. Won't don't anything but feels good to actually say something about the way "buisness" is handled
Ashley D.
5 out of 5
7/23/2025
Thank you for always providing excellent service on every visit.
Wilma S.
5 out of 5
7/23/2025
Extremely easy check-in & quick service. Love the text updates while waiting :)
Chad K.
2 out of 5
7/23/2025
Didn’t receive any information about what needed to be done . Just rushed through checkout.
Veronica M.
5 out of 5
7/23/2025
Two cars serviced in one day .. Great experience
Sami H.
5 out of 5
7/23/2025
Great team
Michelle P.
1 out of 5
7/23/2025
Please update with the correct name associated with this phone number, should be George Plezia
Lisa H.
5 out of 5
7/23/2025
Always a great experience with this service department. I would not go anywhere else.
Lori A.
5 out of 5
7/23/2025
Thank you for your efficiency!
Mark D.
5 out of 5
7/23/2025
They went above & beyond
Edward L.
5 out of 5
7/23/2025
Im very satisfied,thank you
Kristina G.
5 out of 5
7/23/2025
Always the best
Robert S.
5 out of 5
7/23/2025
Awesome service!!Michael was great
Starr S.
5 out of 5
7/22/2025
Thank you.Keep up the good work.
Melissa T.
5 out of 5
7/22/2025
Yes, Scott was very pleasant and extremely helpful with my service onmy vehicle.
Myia J.
5 out of 5
7/22/2025
Devon Griffin always delivers Exceptional customer service!
John F.
5 out of 5
7/22/2025
The only thing missing is what I was used to in the Toyota Service Center in Rhode Island I always received a complimentary vacuum and wash of my car
David S.
4 out of 5
7/22/2025
Service was completed 50% in less time than promised??
Abudl S.
5 out of 5
7/22/2025
They give you for excellent number one Service I’m so happy for Toyota Gastonia the number one Service
Brant A.
5 out of 5
7/22/2025
Great job

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