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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3161 reviews 65%
4 star 1000 reviews 21%
3 star 136 reviews 3%
2 star 260 reviews 5%
1 star 311 reviews 6%
Review Us
Mark H.
5 out of 5
7/26/2025
I did a great job as usual
Marie G.
5 out of 5
7/26/2025
Friendly worker
Brian C.
5 out of 5
7/26/2025
Thank you !
Stefanie T.
5 out of 5
7/26/2025
He’s great!!
Sandra T.
5 out of 5
7/25/2025
People were very courteous and helpful. Work so far seems to be well done. Thanks!
Michael S.
5 out of 5
7/25/2025
Good visit!!
Austin J.
5 out of 5
7/25/2025
Heather was great!
Harriett G.
5 out of 5
7/25/2025
Eddie Odom is always a pleasure. He gives me reliable and accurate information regarding my vehicle each time. I don’t know what he makes but it’s not enough (smile). Seriously, treat him very well because he treats customers very well. I’ve experienced his excellent service and have seen it with others. Thank you Mr Eddie for outstanding service. God bless you!
Deborah W.
4 out of 5
7/25/2025
I had to ask about the recall before I was told the part was ordered. I then had to ask will u call me when parts come it. A simple yes. Thanks th Thanks
Dwayne M.
5 out of 5
7/24/2025
He was very professional and knowledgeable. He answered all my questions. He went above and beyond to provide excellent service.
Jerry J.
3 out of 5
7/24/2025
I have already been given a trade in report.
George I.
5 out of 5
7/24/2025
It was a great day & Visit to Toyota All your people are great people
Sarah M.
5 out of 5
7/24/2025
Friendly, but professional. Answered all my questions. Good experience.
Jeffrey Y.
5 out of 5
7/24/2025
Okay
Lisa A.
1 out of 5
7/24/2025
I was at the shop Tuesday morning, told it was a valve core issue. I went to work, after work, my tire was low again. Went back to the shop and suddenly a nail or something was found in the sidewall. Very disappointed in the shop when I usually have great service. Thankfully I have a full size spare until I can buy new tires at a lower cost than what the dealership charges for the same exact tires
Amber D.
5 out of 5
7/24/2025
Quick and easy.
Barbara F.
5 out of 5
7/24/2025
The ssrvice was quick and effucient.
Henry C.
5 out of 5
7/24/2025
Excellent service all the way to service manager. Great service at Toyota at Gastonia
Jaswanth V.
5 out of 5
7/23/2025
Thank you for ur service
Cynthia R.
5 out of 5
7/23/2025
Excellent attention from

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