Was told 3 things that needed to be done, I sent back reply to do 2 of them but they didn’t. Message may not be communicated the way intended
The service people was very courteous
I paid for a diagnostic and was told I needed a new clutch kit. That wasn’t the problem and my car still isn’t fixed. I was told now they think it’s my transmission. So all together my bill to fix an issue that wasn’t the problem cost me roughly $3,300 and im not happy about that at all.
When you have to borrow money to pay for service, you just feel a certain way.Also this morning I got the signal that said my tires needed air. The gentleman told me I needed tires. One was so low it was separating from the rim. I mean for approx 500.00 am I crazy to think how little time it would take to check air pressure since he knew my tires were bad! Sorry if I sound un grateful because I am.
Montreko Gaddy always deliver great customer service, and he did not disappoint today! Montreko's warm and inviting nature helps build trust between him and his customers. In a world where trusting others has become more difficult to do, it is refreshing to know that you have a service manager who cares about you and the condition of your vehicle. This is the key to keeping customers happy and bringing them back again!
Happy with the service. Your employers were outstanding
Very professional and efficient
Professional 5 star service
Everyone is always so nice and informative
Kevin was very professional and did an outstanding job of co-ordinating the auto service for my 2024 Grand Highlander. He gave me a time for completing the service and my car was ready in advance of the time he told me. I was completely satisfied as this service far exceeded my expectations.
Many thanks for allowing Kevin to handle my auto service needs.
Thank you for servicing my Toyota.
Give Kevin Murray a raise. That guy goes above and beyond for his customers. I plan to request him for all of my future visits.
John kept me informed during my visit and was very professional. Everything I requested was explained and all my questions answered. Thanks
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