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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3160 reviews 65%
4 star 1000 reviews 21%
3 star 136 reviews 3%
2 star 260 reviews 5%
1 star 310 reviews 6%
Review Us
Derek W.
5 out of 5
8/19/2025
Great experience. John was friendly and professional.
Carolyn T.
1 out of 5
8/19/2025
I believe that the cost of changing the transmission gasket was excessive to industry going rates.
Linda B.
4 out of 5
8/19/2025
Continue to offer excellent customer service.
Tyrone F.
5 out of 5
8/19/2025
He was great; very professional and I appreciated his patience today.
Gary M.
5 out of 5
8/18/2025
She did a great job. Thanks
Anthony P.
4 out of 5
8/18/2025
Only concern was having to bring vehicle back after service provided July 29, 2025
Ryan P.
5 out of 5
8/18/2025
Thank you for the quick and efficient work!
Ken N.
5 out of 5
8/18/2025
Well mannered and polite. Very helpful
Robert H.
4 out of 5
8/18/2025
Need to schedule the recommended work soon. Thanks
Rosa J.
5 out of 5
8/17/2025
Good customer service. Kelvin did a good job
Deborah R.
5 out of 5
8/17/2025
Heather was wonderful. Very helpful,professional,and friendly.
Pamela M.
5 out of 5
8/17/2025
Very satisfied with the service to our Camry
Betty M.
5 out of 5
8/16/2025
I was very pleased with the service. Everyone was also kind. Thank you!
Wyatt V.
5 out of 5
8/16/2025
Great service as always. Montreko is fantastic! Loyal TOG customer
Ron J.
5 out of 5
8/16/2025
Great staff and service. Thanks
Wendy W.
5 out of 5
8/16/2025
Very satisfied with my service today. Heather answered all of our questions.
Anthony R.
5 out of 5
8/16/2025
Great communication!
Peter K.
1 out of 5
8/16/2025
The visit was nearly perfect. The only issue is no one gave me the option to choose if I wanted to have my brake fluid exchanged. I also didn’t receive the inspection video from the tech like I have in the past. The documents at the end reference its existence, but it was never sent to me.
Christine K.
5 out of 5
8/16/2025
Communication between your team members and myself was great. Loved receiving text message updates and everyone was super friendly.
William M.
1 out of 5
8/16/2025
Made an appointment to have car repaired. After eight days, brought car in and left it. Two hours later get a call& you do not have parts. However, the next day I got anothercall saying parts were in. I find that odd. If you can”t get parts in 8 days, how can you get them in less than 24 hrs? Spend two half days and sixty miles over your screw up. Have bought several cars from you, but will not buy another or return for service. Total incompetence.

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