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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3143 reviews 65%
4 star 989 reviews 20%
3 star 135 reviews 3%
2 star 256 reviews 5%
1 star 306 reviews 6%
Review Us
Cathy T.
5 out of 5
9/30/2025
Very easy and fast.
Phadiona C.
4 out of 5
9/30/2025
I did not have an appointment, but I was serviced in a short amount of the service I receive. Check in person was helpful with my questions and following up after analysis.
Vickie B.
3 out of 5
9/29/2025
Despite the good service, We were frustrated that the settings were changed or reset, and we have no idea how to reset our preferences….we’ll have to get our grandchildren to reset!????
Diane S.
2 out of 5
9/29/2025
Complete an oil change and rotation of tires in a timely manner. I believe that this job can be completed in no more than an hour. The staff that I interacted with were pleasant. It’s your time management that you have problem with.
Vinh D.
5 out of 5
9/29/2025
Excellent ????
Diana F.
5 out of 5
9/29/2025
Great service provided by Maverick!
Dan W.
3 out of 5
9/29/2025
Josh is very nice and knowledgeable. Thanks Josh.
Michael M.
5 out of 5
9/29/2025
Good communication and good service.
Tyler O.
2 out of 5
9/29/2025
The people that helped me were amazing and very helpful but the wait time for an oil change and tire rotation was an hour and 37 minutes with having an appointment
Justa L.
5 out of 5
9/29/2025
I just one to say thank you so much for your service
Thomas C.
5 out of 5
9/29/2025
Happy customer!
Lessie P.
5 out of 5
9/29/2025
All Good ????????
Shawn J.
5 out of 5
9/29/2025
Thank you!
Brady G.
5 out of 5
9/28/2025
Good communication
Russell F.
5 out of 5
9/27/2025
Thank
Hugh S.
5 out of 5
9/27/2025
Karsen was great
Jason W.
4 out of 5
9/27/2025
Excellent service! Everything was great! Looking forward to continuing to use Toyota of Gastonia for maintenance and repair of my 2024 Camry.
Edward O.
5 out of 5
9/27/2025
Sir John is awesome..He explained to me what services they did on my car..the wait was quick so i was home early..thank you!
Ellen J.
4 out of 5
9/27/2025
I love that there is a comfortable space for waiting when my vehicle is being serviced! Thank you for that!
Kalani W.
3 out of 5
9/27/2025
Eddie Odom is one of the main reasons I bring my vehicle to Toyota of Gastonia to be serviced. Trust is important and I know I can trust him with my vehicle's maintenance and repairs!

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