Service Center

Real Reviews From Verified Customers

Farrell O.
5 out of 5
12/19/2025
Great
William B.
5 out of 5
12/19/2025
Eddie is always very helpful anytime we have a question.
Todd G.
5 out of 5
12/19/2025
Everyone was very nice and helpful and I am thankful for that.
Antigone W.
4 out of 5
12/19/2025
KC was great he made sure I was taken careof after they installed the wrong battery he went above and got me taken care of ! He's awesome!!
Kelly M.
5 out of 5
12/18/2025
Eddie was great! He was very communicative on the progress of my vehicle. He was also a great help in getting the repair covered by Toyota!
Barbara F.
5 out of 5
12/18/2025
KC Deminds was very professional but a complete gentleman and took good care of my car.
Joye B.
5 out of 5
12/18/2025
Great experience
Michael H.
5 out of 5
12/18/2025
Heather was very nice ,answered all my questions & also kept me informed of what was needed with my vehicle .
Normajean W.
3 out of 5
12/18/2025
Service and location was awesome. However, if it rains, I won't be able to go to the waiting area because the handicap ramp is exposed to the weather and an electric wheelchair can't get wet. Would you consider enclosing it?
Robin W.
5 out of 5
12/18/2025
Yes
Tina F.
1 out of 5
12/18/2025
I waited over 2 hours just to get an oil change. Totally unacceptable.
Johnsie R.
4 out of 5
12/18/2025
Timely service today
Robert H.
4 out of 5
12/18/2025
Thank you for the service on my truck. Driving home it ran great. It was nice. So I’ll get a lot better gas millage and ran good. Thank you agin. You guys are the best. Thank you “
Robert G.
5 out of 5
12/17/2025
Excellent service by the entire team, very courteous and professional
Joyce T.
1 out of 5
12/17/2025
I went to Toyota of Gastonia for an oil change and tire rotation when I left my tire light was still on. I was very disappointed my tires were not inflated.
Jared S.
5 out of 5
12/17/2025
John always takes care of my car needs, and makes sure I'm completely satisfied with the work done! Great guy!
Brian H.
5 out of 5
12/17/2025
Overall I’ve been very pleased with the service department at Toyota of Gastonia. April Calvert was very pleasant to work with.
Jill W.
5 out of 5
12/17/2025
Heather is the BEST !!! she is my favorite person
Marie M.
4 out of 5
12/17/2025
December has been a rough month for me and I was not the easiest person to deal with today! April was wonderful and I had a couple concerns and came back and the service manager was great also! I really appreciate everybody there. Please thank April and the service manager that was on duty.
Marie H.
5 out of 5
12/17/2025
Well done!

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