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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3128 reviews 65%
4 star 981 reviews 20%
3 star 133 reviews 3%
2 star 254 reviews 5%
1 star 303 reviews 6%
Review Us
David E.
5 out of 5
1/14/2026
We experienced exceptional service on our Tacoma today. Eddie did a great job checking us in, getting service work underway and it was completed without any delays. Thank you very much!
Carmen P.
5 out of 5
1/14/2026
Always a great experience!!!
Aaron D.
3 out of 5
1/14/2026
Service advisor gaslit me into doing recall work that I didn’t actually need to do
Mark C.
5 out of 5
1/14/2026
Thanks for a great experience.
Rodrick L.
5 out of 5
1/13/2026
Great job
Alicia K.
4 out of 5
1/13/2026
She was very friendly and accommodating. We had a question about our service plan and she made sure to find the correct answer!
Nicholas A.
4 out of 5
1/13/2026
Eddie was one of the best service coordinators of any i have worked with even at that dealership service center
Mohammed Q.
5 out of 5
1/13/2026
Ok
Dung N.
4 out of 5
1/13/2026
Dung N
Marcie M.
5 out of 5
1/12/2026
KC was great to work with. I appreciate his commitment to tracking down the info he needed to get everything taken care of.
Ashley S.
5 out of 5
1/11/2026
Very professional and courteous!
Callie S.
5 out of 5
1/11/2026
Always great service!!
Randy K.
4 out of 5
1/11/2026
Montreko gave me 5 star treatment, made booking easy and listened and addressed all of my concerns. Makes me glad that I brought at Toyota Gastonia
Heather K.
5 out of 5
1/11/2026
Great service as always
Jamey B.
4 out of 5
1/11/2026
5 stars!! Joshua Huffman answered my questions about tired tread depth. He didn’t try to sell me tires. He educated me about the 30k-mile tires I have.
Linda L.
4 out of 5
1/10/2026
Recall went smoothly as promised.
Christopher M.
5 out of 5
1/10/2026
John was outstanding. He is the one I choose to ask for every time. Great customer service.
Yvonne F.
4 out of 5
1/10/2026
I like Mr Ellenburg, he listens to me when I tell him what is wrong with my daughter's vehicle.I would like to have him as my service manager every time I bring in my vehicles.
Brittany M.
5 out of 5
1/10/2026
Joshua was nice! I appreciate the easy service
Dara K.
5 out of 5
1/9/2026
It was done quicker than expected, thanks for your great service!

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