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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3244 reviews 65%
4 star 1025 reviews 20%
3 star 136 reviews 3%
2 star 273 reviews 5%
1 star 326 reviews 7%
Review Us
Amanda V.
5 out of 5
3/19/2026
Great Service!
Dwayne B.
5 out of 5
3/19/2026
Always great
Tracy C.
5 out of 5
3/19/2026
Great job, Thanks
Carl W.
4 out of 5
3/18/2026
It was my first time at your dealership. I got excellent service from Eddie Odom.
Jerry H.
4 out of 5
3/18/2026
Toyota of Gastonia has always given good service, this is one of the reasons I continue to own a Toyota. Keep up the excellent service.
Dean C.
5 out of 5
3/18/2026
Heather was great. Thanks.
Rocio H.
2 out of 5
3/17/2026
No hay mucho que decir Pesima atención Mal servicio de la mayoria de las personas Es mejor no decir nada
Tarik L.
5 out of 5
3/17/2026
Josh was great. He was very knowledgeable, attentive, and overall a professional. A+ service.
Kathleen L.
4 out of 5
3/17/2026
John was great! He reminded me of a part I ordered and put it on the car!
Regina M.
2 out of 5
3/16/2026
I will never return to Toyota if Gastonia After my visit today the man was very rude
Stuart M.
5 out of 5
3/16/2026
I have encountered Kevin a couple times as he helped me with my vehicle’s service. He is a great ambassador for TOG and helps me with any concerns. He is a 5 star asset! See you at the next service.
Jamien H.
5 out of 5
3/16/2026
KC did a great job. Thank you.
David G.
5 out of 5
3/16/2026
Excellent,quick and professional service.Friendly service personnel
Jeffrey B.
5 out of 5
3/15/2026
Very nice people. Very thorough
Richard B.
4 out of 5
3/15/2026
Gave recommendations, on what my vehicle needed far as maintenance she was very respectful and polite.
Ann L.
4 out of 5
3/15/2026
Awesome service department!!!
John M.
5 out of 5
3/14/2026
John was very helpful and explained everything in detail.
John Joseph.
5 out of 5
3/14/2026
Awesome service highly appreciated
Lisa R.
1 out of 5
3/14/2026
I sent a text after 3pm that it still pulls to the right
Thomas M.
5 out of 5
3/14/2026
Always a pleasant visit- all needs are handled in a timely manner with no concerns for the future.

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