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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3204 reviews 65%
4 star 1014 reviews 21%
3 star 136 reviews 3%
2 star 266 reviews 5%
1 star 314 reviews 6%
Review Us
Felicia C.
5 out of 5
6/3/2024
Thank you for your assistance.
Veronica K.
5 out of 5
6/2/2024
Jessica Pullen, thank you.
Jovan B.
5 out of 5
6/2/2024
Thank you so much Montreko Gaddy!
Sara P.
4 out of 5
6/1/2024
Friendly and fair!!! Best customer service that I have ever received at a dealership!
Randy L.
5 out of 5
6/1/2024
Me and my wife love the service
Evelyn R.
5 out of 5
6/1/2024
Mr. Michael was very polite and also ahead of time, explained all the extra services or services that I needed, and I was very grateful to his kindness
Lisa A.
5 out of 5
6/1/2024
I am completely satisfied with the service that I received for my truck. The service department personnel are very nice and they do a great job
Alfred W.
5 out of 5
6/1/2024
Fast service, kept us updated on needs
Erica Y.
4 out of 5
6/1/2024
Quick, clear, and consice, instructions on work to be performed on my safety recall.
Jason W.
5 out of 5
6/1/2024
Despite Toyota having a busy morning, they were able to service my vehicle in less than an hour, much faster than I expected. Thank you!!!
Chad K.
5 out of 5
6/1/2024
Prompt and Courteous
Anita G.
4 out of 5
6/1/2024
Pleased with the service that we have received from Toyota Gastonia.
Mark G.
5 out of 5
5/31/2024
This I think is the best service department in the area. All ways on top of their game. Great people. Thanks again.
JACQUELINE L.
5 out of 5
5/31/2024
Good job
Jamal F.
5 out of 5
5/31/2024
He did a good job. Reward the man. Best experience yet
Gina M.
5 out of 5
5/31/2024
Thanks
Stephen P.
5 out of 5
5/31/2024
Mike did a wonderful job , pleasure to work with
Lincoln S.
5 out of 5
5/31/2024
Thanks for a job well done. Everyone was cordial and helpful.
Mark F.
5 out of 5
5/31/2024
Danielle did a great job. Noah the tech that worked on my truck did a great job as well.
Janet A.
5 out of 5
5/30/2024
Excellent service!

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