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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3192 reviews 65%
4 star 1010 reviews 21%
3 star 136 reviews 3%
2 star 264 reviews 5%
1 star 313 reviews 6%
Review Us
David W.
4 out of 5
8/17/2024
I did not have an appointment and Ryan Stephens worked me in. My service was done very quickly and Oualid Cheboubi(technician) did a thorough vehicle inspection and provided a video. Everything went smoothly. Thank you.
Kim G.
2 out of 5
8/17/2024
I did not see or talk to my service advisor once the multi-point inspection was complete.
Tammy K.
5 out of 5
8/17/2024
..
Milton C.
5 out of 5
8/16/2024
Thanks to all the staff from Toyota of Gastonia great customer service and clean environment. Milton C
Ronald C.
5 out of 5
8/16/2024
The attention was very professional and fast, excellent service.
Rickey K.
5 out of 5
8/16/2024
It was good.
Joseph H.
4 out of 5
8/16/2024
Quick service and the waiting room is better than most with free coffee and a well-stocked vending area.
Stephanie H.
5 out of 5
8/16/2024
Devon was great! He kept me informed on what was going on with my vehicle and he was nice. Thank you Devon!
Arron C.
5 out of 5
8/16/2024
Montreko is always courteous , and attentive to details
Mary C.
5 out of 5
8/16/2024
Great service and completed in a timely manner!
Vijay V.
4 out of 5
8/15/2024
Mike Cavallo is the best and I will give him 11 out of 10! He is a keeper. Don't ever lose him!!
Terry B.
5 out of 5
8/15/2024
Happy
Steven F.
4 out of 5
8/15/2024
I feel like my vehicle is well cared for there
Papawarin P.
2 out of 5
8/15/2024
Took them three times to fix my car. Customer service from both service advisors I had was terrible. Kim, the service director however is very professional and nice.
Jilletta M.
5 out of 5
8/15/2024
Great job ever visit love Toyota!
Karen S.
5 out of 5
8/15/2024
Everybody are kind.
Nancy F.
2 out of 5
8/15/2024
Car was not ready for pickup
Navinbhai P.
4 out of 5
8/15/2024
I’m relaxed Sarvish
Charles B.
5 out of 5
8/15/2024
Keep up the good work!
Bonnie H.
5 out of 5
8/15/2024
Thank you.

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