Toyota of Gastonia Auto Repair Service

Great communication about what needed to be serviced on the car

Very satisfied

Eddie was so helpful and explained things well…provided great service and was very personable and good with whom to work!

I had my bulbs replaced above my licence plate & inspection was due. They did both.

Awesome store and service department.

Very satisfied

Thank you for the baby yoda!

Jeff went above and beyond to ensure the lifetime battery warranty was honored.

Y'all always do a great job.

When I brought my car in on Wednesday, I asked for a battery replacement, and also my check engine light was on. I was told told by Mr. Odom that they would run a diagnostic test to see why my light was on. After waiting for awhile I got a message that my ground wire was bad and needed to be replaced, but one would have to be ordered and the cost would be $244 plus the $140 for the diagnostic test. I told him I needed to wait on the cable because I was not prepared to pay that kind of money that day. He said ok.When I went to check out, he said my check engine light was on because my battery voltage had been low. I took him at his word and left Gastonia headed back to Shelby. This is Friday, and the check engine light is still on. I took it by Advanced Auto and it showed I have a oxygen sensor issue. Oh, and by the way. Hemessaged me on my way home and said the technician had already replaced the ground wire that supposedly was gonna have to be ordered before I declined that being done. Not a good experience.

After years of service at Toyota of Gastonia I have never had problems but, during my last visit my tire was replaced due to a nail being in the tire. After the repair there were scratches and gashes on my rims around the lug nuts from I am assuming removing the tire.

I bought my car up there today Thursday at 5:48pm I had appointment at 6:00pm for a oil change I came back to Shelby car sit for 3 hours I got back in my car in crank it up drove halfway out of my parking lot in check engine light came on oil light every light in the front came on it’s telling me to stop my car I just came in got a oil change on so I look in my parking lot all the oil out there I will not recommend y’all to anybody my car has never messed up till today I want my car fix are I’m getting a lawyer promise

Job was done as expected. Communication with Kevin was clear, required service was explained completely. The work was done in a timely manner. Thank you

Great customer service as always!

Michael is always very helpful!

He was very helpful and efficient! He made sure our needs were taken care of

Kevin was patient, helpful and knowledgeable. He was able to get my car in today and completed as promised.

Always great communication and customer service!

Great customer service!

Thanks