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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3124 reviews 65%
4 star 981 reviews 20%
3 star 133 reviews 3%
2 star 252 reviews 5%
1 star 302 reviews 6%
Review Us
David G.
5 out of 5
3/16/2026
Excellent,quick and professional service.Friendly service personnel
Jeffrey B.
5 out of 5
3/15/2026
Very nice people. Very thorough
Richard B.
4 out of 5
3/15/2026
Gave recommendations, on what my vehicle needed far as maintenance she was very respectful and polite.
Ann L.
4 out of 5
3/15/2026
Awesome service department!!!
John M.
5 out of 5
3/14/2026
John was very helpful and explained everything in detail.
John Joseph.
5 out of 5
3/14/2026
Awesome service highly appreciated
Lisa R.
1 out of 5
3/14/2026
I sent a text after 3pm that it still pulls to the right
Thomas M.
5 out of 5
3/14/2026
Always a pleasant visit- all needs are handled in a timely manner with no concerns for the future.
Nathan B.
5 out of 5
3/14/2026
My 2026 Corolla is my first new Toyota so this was my first visit to your service department. Kevin did a great job of explaining the process at your dealership and your reports.
Kim W.
5 out of 5
3/14/2026
None
Catherine B.
5 out of 5
3/13/2026
Good costumer service.
Alma L.
5 out of 5
3/13/2026
Great job best of the best thanks
Dimitry B.
4 out of 5
3/13/2026
Karsen was very personable. He clearly listed my options and the reason for the repair. Explained the potential outcomes if delay. First Class repair specialist
Des T.
5 out of 5
3/13/2026
Excellent, exceptional service
Henry C.
5 out of 5
3/13/2026
Thanks for the great service!
Tonya C.
4 out of 5
3/13/2026
He's a good guy..
Isaac S.
5 out of 5
3/12/2026
For excellent service.
Jennifer L.
5 out of 5
3/12/2026
The crew took good care of us.
Edna C.
5 out of 5
3/12/2026
Heather provided great customer service. I look forward to working with her in the near future.
Daython B.
5 out of 5
3/12/2026
Hes friendly and extremely knowledgeable, he is my go to guy at Toyota of Gastonia

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