Service Center

Real Reviews From Verified Customers

Diana F.
5 out of 5
10/14/2024
Everything went well thank you!
Bryan A.
5 out of 5
10/14/2024
Great job thank you
David P.
1 out of 5
10/14/2024
Good service but to charge $53 for a cabin filter replacement is unbelievably wrong.
Karen S.
4 out of 5
10/14/2024
The service department staff at Toyota of Gastonia treated me with such kindness that I will never forget it. They diagnosed the problem quickly and fixed it. I really needed the type of compassion exhibited by the staff having evacuated from Asheville, NC, recently. I have gone to this service department for years and have always been treated in this way. Thank you
Eric M.
4 out of 5
10/14/2024
Thanks for the help today.
Ross N.
5 out of 5
10/14/2024
Eddie was knowledgeable, efficient and responsive. Your service was so good that I plan to bring my other cars to you, even though they are not Toyotas!
Shannon V.
4 out of 5
10/13/2024
Devon was fast, professional, knowledgeable and so nice. Girl deserves a raise. This was my first service on my new vehicle so I drove all the way back to Gastonia but the experience was so great and I was told the best time to come on Saturdays so I'll most likely keep coming back to Gastonia. Thanks Devon!
Sandra F.
5 out of 5
10/13/2024
Very Please
Justin M.
5 out of 5
10/12/2024
It’s teammates like Montreko that make customers for life! Appreciate his knowledge and genuine conversation.
Yulanda G.
1 out of 5
10/12/2024
I was told that I needed new brakes and I agreed because I had heard them squeaking when I am breaking. I was disappointed to leave with my car and can still hear the squeaking when I break. I also felt like they may have been in a rush because they didn’t even give me a new decal with the information on it about when my next service would be I had to call back to get that information. My husband or I will be calling on Monday.
James G.
5 out of 5
10/12/2024
I always appreciate the way Devon takes care of me and my truck!
Gavin G.
5 out of 5
10/12/2024
Plus Devin Griffin helped me tremendously. Awesome experience and employee he is
Carla S.
5 out of 5
10/12/2024
She is the best
Mary E.
5 out of 5
10/12/2024
Efficient and convenient
Janet S.
5 out of 5
10/11/2024
Very good service
Ludin H.
5 out of 5
10/11/2024
Excellent
Dustin S.
1 out of 5
10/11/2024
Had brake pads changed and rotors resurfaced, Nd now there is a vibration when I brake.
Walter P.
5 out of 5
10/11/2024
Quality and professional service
Elizabeth H.
5 out of 5
10/11/2024
Ryan was excellent and made sure all was well with my vehicle. He was very professional, too!
Carolyn S.
5 out of 5
10/11/2024
Always a pleasure when interacting with the service department. Top notch and always feel like a valued customer.

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