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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3189 reviews 65%
4 star 1009 reviews 21%
3 star 136 reviews 3%
2 star 264 reviews 5%
1 star 313 reviews 6%
Review Us
Jerry B.
1 out of 5
10/18/2024
Wait time was extreme
Angela S.
4 out of 5
10/18/2024
John was the bes! Great attitude in working with his customers. I felt heard and understood with any concerns I had about service to my vehicle. Others would do well to follow in how he deals with the customer. He is the best! I’ve been coming there for 12 years and will actually Dayi don’t recall anymore as good as he is at his job.
Judy B.
4 out of 5
10/18/2024
Other than the dealership being overly expensive, everyone is nice and I feel like my truck is in good hands.
Robert H.
4 out of 5
10/18/2024
If it wasn’t for Devin Griffin and Monterey, I would go elsewhere. Thanks
Cindy H.
5 out of 5
10/18/2024
Always bring my car here, everyone is so nice and they do a great job
Rosemary H.
5 out of 5
10/18/2024
Thank you
Kelli C.
4 out of 5
10/17/2024
Everything was great and communicated well.
Edward F.
4 out of 5
10/17/2024
I’ve been dealing with Toyota of Gastonia for 10 years now. Never had a problem.
Samuel C.
4 out of 5
10/17/2024
Best service center I’ve ever used!
Nora C.
4 out of 5
10/17/2024
Got outstanding customer service she went over what was expected
Darryl J.
4 out of 5
10/17/2024
Thanks for excellent experience…
Renee L.
2 out of 5
10/17/2024
I had concerns that we not addressed
Hazel B.
4 out of 5
10/17/2024
Fast service. Staff very pleasant and helpful.
Dianne F.
2 out of 5
10/17/2024
My tires were rotated but not checked.had to keep putting air in because of low pressure
Neil B.
4 out of 5
10/17/2024
Great update system during the time the car was being serviced.
Houmphaeng S.
5 out of 5
10/17/2024
Thanks, Done a good job for me
Cheryl C.
4 out of 5
10/17/2024
I was early and you got me in and out in no time
Ann S.
5 out of 5
10/17/2024
Great experience as always!
Jose M.
5 out of 5
10/17/2024
She was pleasant.
Kevin M.
2 out of 5
10/17/2024
It took them three hours to complete my service and next time I will go to south blv or somewhere else because I’m tired of waiting

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