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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3189 reviews 65%
4 star 1009 reviews 21%
3 star 136 reviews 3%
2 star 264 reviews 5%
1 star 313 reviews 6%
Review Us
Deevra W.
5 out of 5
10/21/2024
Thank you for great customer service and loved the video on car work. Everyone was great.
Isaac D.
5 out of 5
10/21/2024
I appreciate his courteous approach as well as his professionalism.
Larry B.
5 out of 5
10/21/2024
None
Joseph M.
5 out of 5
10/21/2024
Thanks..Michael was very nice.
Felicia K.
5 out of 5
10/21/2024
Very good service always accommodating!
Shelby M.
4 out of 5
10/20/2024
Montreko listened to my concerns and assured me it would be handled: I liked his professionalism and his efforta to assure I would be a satisfied customer. He will be the one I reach out to for future services.
Dina C.
4 out of 5
10/20/2024
From beginning to end the process of getting my car serviced at Gastonia Toyota was a great experience.
Edward M.
5 out of 5
10/20/2024
Everyone always does un outstanding job
Robin W.
5 out of 5
10/19/2024
You are always the best! Thank you!
Perssy R.
4 out of 5
10/19/2024
Just one thing, you forgot to apply a coupon for service spend when it is more that $ 300 If you review my file, you sent me a coupon by regular mail like 1 month ago.
Tyson H.
4 out of 5
10/19/2024
Michael was very helpful with everything about bringing my Highlander in. One of the tires was underinflated when I left today, and he was very positive and helpful with getting the Highlander back in to get it looked at promptly when I drove back over. I am very thankful for his attitude and his helpfulness.
Andrew L.
4 out of 5
10/19/2024
No update waiting 3 hours ????
Michelle A.
5 out of 5
10/19/2024
John Ellenburg was superb! Excellent communication and thorough. Explained everything and went over details. Great etiquette for his position. He went above and beyond. Thank you John.
Melissa F.
5 out of 5
10/19/2024
Excellent service!
Greg M.
5 out of 5
10/18/2024
Thanks and appreciate fast turn around.
Richard R.
5 out of 5
10/18/2024
10,000 mile service completed in a reasonable amount of time and well done.
Frank B.
5 out of 5
10/18/2024
Great service!
Andrea M.
5 out of 5
10/18/2024
Very friendly and quick service.
Lessie P.
5 out of 5
10/18/2024
All Good
Linda S.
5 out of 5
10/18/2024
Ryan was the best. Thank you

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