Heather was great! Very helpful explaining all work needed and answering all my questions.
Maverick was extremely courteous and professional. He is definitely an asset to the Toyota of Gastonia family. He kept me up to date on all the information regarding the repairs done to my car.
On the text they sent me with the service that they recommended. I said to go ahead and do everything and checked the box to agree to the extra services that cost me $716 and then you guys didn't do them and then told me I'd have to get back in line and it would take another 1.5hrs
Mr. Pardo was courteous and professional. He was very helpful in assisting me today!
Awesome job from initial contact to delivery from the service bay. Professional and outstanding customer service from everyone I dealt with. Heather and KC in particular should be highlighted as great brand ambassadors representing Toyota of Gastonia. Your dealership service is as great as the Toyota brand.
Service was great. Good communications. Explained needed services that needed to be done other than what I expected. Would absolutely recommend Toyota of Gastonia for service needed done.
The service tech was very helpful
I had a great experience and everyone I worked with was really kind and pleasant! Maverick was a great help!
Great service. In and out in 11/2 hours. I love it!!
Carson was very friendly and professional
Very nice staff. The service was quick and efficient.
Joshua was really great. But what got me was, I was not updated with the information that I received. And how I was not informed that my oil cover cap was being replaced for free. Until after my car was done. I waited for 2 hours without being notified about any of it. And my appointment was scheduled for 3:30pm. I didn’t leave from there til 5:20.
Thank you for taking my vehicle on short notice. Everyone was nice and very helpful to me. I will let everyone of my friends know how helpful and very nice person to do business with.
Low oil level warning message showed up and the dip sticks shows below the minimum level after getting an oil change
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