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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3187 reviews 65%
4 star 1009 reviews 21%
3 star 136 reviews 3%
2 star 264 reviews 5%
1 star 313 reviews 6%
Review Us
Lois M.
5 out of 5
11/24/2024
Very, very nice and explained everything in great detail. Wonderful service manager who needs promotion!
Tyler B.
5 out of 5
11/24/2024
I always enjoy working with Jessica. She makes everything a breeze and always keeps me updated on my vehicle needs!
Lisa A.
5 out of 5
11/24/2024
Danielle did a great job. She was very nice and professional
Fatima P.
4 out of 5
11/24/2024
I liked the new sistem to follow all the processes and request for authorization
Cindy M.
5 out of 5
11/24/2024
Dave was amazing
Amanda P.
5 out of 5
11/24/2024
Fast, extremely friendly, and thorough
Sonia W.
5 out of 5
11/24/2024
Happy with the service
Luis P.
5 out of 5
11/24/2024
Thank you
Erina T.
5 out of 5
11/23/2024
Eddie was very professional. He answered all my questions and was respectful. I highly recommend Toyota of Gastonia due mostly to the good service. Thanks Eddie
David P.
5 out of 5
11/23/2024
I'm very satisfied...
Kenton W.
5 out of 5
11/23/2024
Thank you Toyota of Gastonia for providing great customer service
Armine J.
5 out of 5
11/23/2024
John was very professional. He offered advise when I asked questions and for his opinion.
Rebecca C.
4 out of 5
11/23/2024
Everyone is always courteous, attentive and timely. Waiting area is comfortable for me and my children when they have to wait with me.
Ronald M.
5 out of 5
11/23/2024
Enjoyed my visit.thanks
Mark H.
5 out of 5
11/23/2024
Very good service. And fast too!
Not-Provided C.
5 out of 5
11/23/2024
Jessica was amazing from start to end on getting my Corolla fixed and safe again.
Libby A.
4 out of 5
11/23/2024
Eddie is a super nice and professional man. He got me checked in and was able to get me checked out in the time I needed to be out of there.
Emile T.
1 out of 5
11/23/2024
The price was higher than expected. The oil and filter change was about $20 higher than what was communicated in the estimate of the service cost sent to me with the inspection report. (Cost for oil and filter charged was $82 versus estimate of $63.
Shelly A.
5 out of 5
11/23/2024
Thanks for the cool Yoda!!
Robert A.
5 out of 5
11/23/2024
Everyone is very helpful and attention to detail is great. Will always have my vehicle here for service and repairs.

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