Jessica always goes over and above expectations to make sure her customers are taken care of. She is amazing!
Everyone is very easy to deal with. It was very busy, but we were still in and out in one hour.
John went above and beyond.. one satisfied customer
So far everything good...thanks
Thanks for the quality service provided by you and your team-mates.
Waited two hours for an oil change. However, the lady with short hair was really nice to us at the end. If it was not for her, I probably would not come back. She apologized and complimented my truck.
Michael was very professional and kind. I loved the Yoda he left in my car!
Clay kept me up to date on all info
I've been giving my car service to Toyota since 2020. Keep up the good part Toyota!
I had an appointment at 10:30 today and my vehicle was not put onto a lift and started until 12:15. I understand delays, but I was not notified at all of any kind of issues. My appointment, which normally takes less than an hour, took almost two and I was given no updates. I was very frustrated, and I heard other people express their frustrations too. When I went to ask for an update, I saw another sales representative get frustrated when people were asking for updates. I’ve never had a bad experience with toyota until today.
Clay was professional and exceeded my expectations! I'm very satisfied with his attention to detail
She is a great asset to your company and I enjoyed working with her!
Always great service. Nice friendly people. The one draw back is they need a speaker in the waiting area to clearly hear your name and where to go when your car is finished ????
All staff members I encountered during my service visit were pleasant individuals. Regular service is always solid at Gastonia Toyota.
I stopped in without an appointment on a Saturday afternoon. I was concerned about an issue with my car and wanted to make sure that it was safe to drive. I got the assurance that I needed and will return on Monday to solve the issue. I received Peace of Mind. Priceless!
Everyone was very helpful and polite
Maybe appraisal on 2018 RAV 4 but not the Camry
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