About Blog
Login
Service Center

Real Reviews From Verified Customers

Service Center Review Summary

5 star 3166 reviews 65%
4 star 1002 reviews 21%
3 star 136 reviews 3%
2 star 261 reviews 5%
1 star 312 reviews 6%
Review Us
Olivia D.
5 out of 5
5/18/2025
Mr. Griffin is Very Nice. He explained all the services that needed to be done. I am very Happy with My Experience.
Joe P.
5 out of 5
5/18/2025
Thank you
Brandon R.
3 out of 5
5/18/2025
Excellent service as always.
Paul D.
5 out of 5
5/18/2025
Awesome job!
Will M.
5 out of 5
5/18/2025
Excellent service
Brady B.
2 out of 5
5/17/2025
It was over 2.5 hour wait for oil change.
Stephanie C.
4 out of 5
5/17/2025
Montreko is amazing! He made sure I received the discount for my oil change and tire rotation that I had prepaid for and he's very personable to work with.
Cavan H.
5 out of 5
5/17/2025
Excellent service throughout drop off and payment. Very professional…
John H.
4 out of 5
5/17/2025
Mr. Gaddy was super friendly greeting me upon arrival and took care of my FR-S for me. Quick fluid changes and advised me on future maintenance needed. I will be returning for future maintenance.
Bonnie H.
1 out of 5
5/17/2025
Well the filters wasn’t put in they were left on the passenger seat. Hopefully the rest of the service I paid for was done since it was a 3900$ job. This isn’t the first time the service wasn’t done completely by your mechanics that I paid for.
Marshall B.
5 out of 5
5/17/2025
Montreko was awesome! He was nice, friendly, professional and exceptionally understanding. I hope I get him next time!
Richard H.
1 out of 5
5/17/2025
Eddie was great. But the tech left a greasy hand print on the top of my Door. I didn’t notice it till I had gotten home.
Lex G.
5 out of 5
5/17/2025
The service department is helpful and courteous. I’m glad that Clay has returned to Toyota of Gastonia.
Richard Y.
5 out of 5
5/17/2025
Fast service
Jarret V.
4 out of 5
5/17/2025
Love the new model of getting video feedback on the multi point inspection
William H.
4 out of 5
5/16/2025
A-+
Eugene G.
5 out of 5
5/16/2025
Great service. Devon kept me updated and was professional. Thank you.
Patricia A.
5 out of 5
5/16/2025
Thanks
Donna B.
5 out of 5
5/16/2025
Super nice advisor and fast service!
Katherine M.
2 out of 5
5/16/2025
I waited two and a half hours. Too long. After Two hours the app informed me about the filter approval, and no one explained anything to me. When I went to pay, the technician didn't explain anything to me. Another person told me to go pay at a register.

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Recommended Dealers
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort

We use cookies to personalise content and ads and to analyze our traffic. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of other services.