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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3166 reviews 65%
4 star 1002 reviews 21%
3 star 136 reviews 3%
2 star 261 reviews 5%
1 star 312 reviews 6%
Review Us
Randy K.
5 out of 5
5/29/2025
NA
Diane M.
5 out of 5
5/29/2025
Always a pleasure doing business with Toyota Service Dept
Tawana A.
5 out of 5
5/29/2025
Great job
Martha R.
4 out of 5
5/29/2025
I think my car received great service. I was informed in a timely manner about things that needed attention. I am also interested in getting a reliable additional car. I met with a sales person, Chris Hughes, and he talked with me and we agreed that we would stay in touch for I'm not thinking of finding my car in the next week or two. He gave me some options on the car to think about.
Jerry Z.
5 out of 5
5/29/2025
Friendly, explained everything well, very competent.
Stephanie T.
5 out of 5
5/29/2025
I have been a loyal customer with Toyota if Gastonia for over 20 years. This is my 3rd Camry and trust the service department, never feel pressured nor question whether or not a recommend service or repair is needed or just trying to make more money. Always professional and will explain any questions I may have.
Martha N.
4 out of 5
5/29/2025
Very thoughtful young man as we left he said that he hoped that I would feel better.
Sallie T.
5 out of 5
5/29/2025
I really like my car
Rick B.
5 out of 5
5/28/2025
I was satisfied with the service.
Everett B.
5 out of 5
5/28/2025
Very helpful
Debbie H.
3 out of 5
5/28/2025
Poor service and service department
Justa L.
5 out of 5
5/28/2025
Thank You Taylor Lefevers you are the best
Brian S.
5 out of 5
5/28/2025
Devon is awesome! Explains things well and goes above and beyond for the customer
Richard I.
5 out of 5
5/28/2025
Everything was great
Carolyn R.
5 out of 5
5/28/2025
Appreciated Kevin answering questions for me regarding my vehicle
Dean C.
5 out of 5
5/28/2025
Thank you for your help. Devin and Scott Whitley did a great job.
Jeffery C.
1 out of 5
5/28/2025
Had first 5,000 mile service, rotate tires. Tire pressure is wrong in each time when I got home. I have 37lbs in both front tires and 38lbs in both back tires.
Not-Provided I.
5 out of 5
5/28/2025
Always have outstanding customer service from Montrecko Gaddy My work schedule sometimes it’s very hard for me to get done the things I need to Montrecko always finds a way to work. Me and I get my vehicle serviced very professional. Thank you. Wanda With ion outdoors
Larry L.
5 out of 5
5/28/2025
Very thorough
Robert T.
5 out of 5
5/27/2025
Clay was knowledgeable and very friendly.

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