Service Center

Real Reviews From Verified Customers

Gregory B.
5 out of 5
6/3/2025
Good job! And a shout out to the body shop. I have a pearl white Highlander that they painted for me earlier this year under warranty. Man did they do a GREAT JOB.
Robin C.
5 out of 5
6/3/2025
Courteous and efficient service
William C.
5 out of 5
6/3/2025
I was very impressed with the service received at Toyota Gastonia. Eddie was great and very fair in his assessment and service.
Lucy B.
5 out of 5
6/3/2025
Very satisfied the service that I received vehicle ran smoothly.
Ashley H.
5 out of 5
6/3/2025
Devon was very kind and helpful. He provided excellent service.
Ralph C.
5 out of 5
6/3/2025
Excellent
Bob G.
4 out of 5
6/3/2025
Went smooth
Preston R.
5 out of 5
6/3/2025
Great service and fast
Joel H.
4 out of 5
6/3/2025
Kevin did fabulous job of directing me to services.My car required And, Based. Upon its age, Not. Trying To sell Me. Unneces. It's different from so many other dealerships. Well done!
John H.
4 out of 5
6/3/2025
Once they checked the system they knew what the problem was and in an hour it was done.
Kerrin B.
5 out of 5
6/3/2025
None
Julia P.
5 out of 5
6/2/2025
Fantastic
Donald B.
4 out of 5
6/2/2025
John was very good at talking about the service I was to receive and answered my question.
Tim R.
1 out of 5
6/2/2025
Paid to have wipers and cabin filter replaced. Car making odd noise on way back to Shelby. Popped hood when I got home to see the lid of filter compartment open and no filter in place. Coming to dealership is an inconvenience due to distance. This happen once before at the dealership where lid was not attached and was making same groaning noise due to air intake. Not pleased with service but will need to bring back to get filter that was paid for but not installed.
Dennis M.
5 out of 5
6/2/2025
You have an excellent group of employees. This car has been a pleasure to drive
Jennifer E.
5 out of 5
6/2/2025
Thanks!
Renee M.
3 out of 5
6/1/2025
Everything was fine. They did forget to reset the maintenance message. It wasn’t really a big deal. We went online to find out how to do it.
Jessie W.
4 out of 5
6/1/2025
I’m not sure if this is the case, but usually when I take my other car in that I bought from the Toyota dealership, they give recommendations on what needs repair etc but I didn’t get it this time for my daughters Honda. Is it because I didn’t buy the car from there? I was expecting that especially since her car is new for her, but it an older car with more miles on it.
Betty Q.
4 out of 5
6/1/2025
He was great, I got there super late and they closed early that day. They tackled my car and called me an hour later. Awesome job Josh Sincerely Betty Q
Kim G.
5 out of 5
6/1/2025
I'm very pleased with the service performed on my vehicle.

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