CardinaleWay CDJR Santa Rosa Auto Repair Service

Thank you again for the excellent service. You remain attentive and determined to conquer the water leak, and always with friendly customer service. Cardinaleway is a model dealership, old school care. Thanks again.

I was informed that your team did not rotate my front tires on the last oil change after telling me they did. After I expressed to two different agents that it was balding on the outer sides. I told the guy I talked to today that I had proof that they were not changed the first time and he expressed he would make sure it wouldn’t happen again. Yet couldn’t provide me with new tires. Couldn’t provide me with used tires and after 24 hrs hasn’t event provided me with a quote for new tires. I expressed there is something going wrong with the cambers after a private mechanic looked at it and not a single response to the issue. Or if I buy new tires will this happen again. I pay way too much for this truck and warranty for this to be happening and the fact that I brought my truck in for the last tire rotation and oil change he and left without being told the tires were never rotated or a explanation why or them trying to correct it or fix it is dishonest and dishonorable. I am Disappointed to say the least

Thanks for the courteous and efficient service.

Jenna did a fantastic job very efficient And professional A pleasure to work with!! Thank you Bruce G

Thanks to the team. Jena is a strong leader.

Jena was exceptional!

Thank you Jenna

My service went well. Jena got me checked in fast and the technician did the work in a timely manner. Thanks!

Great service. Jena was very helpful.

Jena is the best. She has been my Advisor for years and always provides top notch service.

Great customer service!

Jena is very professional, thanks. I don’t like the company credit card payment policy that adds a % fee to your invoice, for a company like this I find it annoying. I’ve been a customer for years and it’s discouraging

I'm stunned that people who spend as much as they do on your vehicles that you (Dodge) charges as much as they do for everyday services. I would have probably traded in my truck for a new one if I wasn't so shocked.

Absolutely fantastic job. I don’t ever do these surveys for anyone but I am so happy with your service I decided to break that trend. This was a repair that even an experienced mechanic could have messed up so I am incredibly grateful to the techs who worked on my truck for their flawless and timely repair. I’ve struggled to find a mechanic I trust to work on this engine but you have made me a very happy customer and I will definitely choose Santa Rosa CDJR for future repairs. Thanks again to Jena and please give my thanks to whoever worked on the truck.

I was just thinking after picking up my truck, that i was very satisfied with my service writer and my overall experience today When I get ready to purchase a new vehicle this is where I would shop. Just because of the service experience. Also the shuttle service excellent

I really felt at home.

Jena is always super helpful.

Thanks for keeping my Jeep on the road!

Jena is the best!

Thank you for you promt attention ' and professionalism , you are always a pleasure doing business with