All went fine, Jenna was very pleasant and helpful.
The only concern was the price, $3,000 for what was essentially a 30,000 full service. I left the truck at 8:30 and received a call about 12:30 it was ready, just 4 hours!
Thank you very much for always helping me with my Ram, an excellent place, and they provide exceptional service.
Thanks for the great service
Thank you for your great service!
So far, Happy with the service
Service on the vehicle was great. Customer service not good. I had to call every time to see if my part was in.I did not receive One phone call from your customer service department. I initiated everything and it took a month to get my part in. So your customer service could use a little work.
Especially after I was told three times that I would be called And never received a call..
Drew was a great mechanic. Explained everything g in detail. Even called Sirius XM to connect my Jeep
Went above and beyond to help me with my problem
I was very satisfied with the time it took to service my Jeep.
My service appointment was a positive experience. Jenna, the person who helped me check in was extremely knowledgeable and efficient.
I was completely satisfied with the service and appreciate the hospitality of the comfort and hospitality of the staff
Steven was of great help. He kept
Me informed through out the day about the status of my vehicle. The service took less than a day and I was very thankful for that. Even though my jeep was in for a recall I was treated as if I was a paying customer. Thanks for your help Steven!
Sam was great. Took complete care of me. Very happy customer ????
Jena was wonderful I told her I had a doctors appointment at noon and Jena got me in before my appointment time. Everyone was very nice ???? I
Big Paul was the best. Took care of me every step of the way. Always get great help from your team. Thank you so much.
About an hour after I dropped off my car for its scheduled service I got a call saying g 5 techs had called in sick that day and they would have to keep my car until the next day, or I would have to come pick it up and reschedule and do the whole routine over again. It was cinco de mayo so im assuming that was the real reason. Its hard to believe you couldn't have seen that coming, but you were still scheduling service appts that day. It does make me think twice about relying on you for service if things like that aren't managed well and it becomes my problem.
Terrible customer service. I brought my truck in, and was assured I would not be paying anything for the diagnostic, because it was under warranty. I had my brother-in-law pick up the truck and they charged him $199. When I called for clarification I was given the runaround, I explained the manager set the appointment with me and also assured me there would be no charge for a diagnostic.I was promised by Paul a manager would call me back, I called four times Yesterday and texted and was still given the runaround.
No one took five minutes out of their day to even call back, it's absolutely ridiculous. I will never have my vehicle serviced here again, nor will I recommend.
Samuel was very nice, kind and communicative. Easy to work with
Great help and a pleasure to work with!
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