Mr. Bullen is very thorough and knows what he’s doing.
He has earned my trust his last few years.
Ben. Thank you. You turned a bad day into a good day. Unlike the sales staff. You were upfront and trustworthy. I was told that I had the TOP OF THE LINE SERVICE PLAN. O only to find out that I had the basic plan. Thanks again for being honest with me.
Good ???? job thank you for your service
Pleasant customer service! Car runs great! Only thing I miss is the sticker estimating mileage for the next oil change. Receipt states you will reach out in 6 months.
Michael did a great job keeping me informed about the status of my repair.
Jena was very nice and gave me good news about my vehicle.
Jena is always very knowledgeable and helpful when I bring my car in for service. She has excellent customer service skills.
Thanks Jena!
Heather B
Be in to pick up vehicle tomorrow thank you
Everything was great except the tech forgot to completely screw in several screws on the wheel well. 5/5* star otherwise
Great service friendly customers service
Jena did great work in helping to navigate a difficult issue for Cardinaleway. She quickly identified that the issue needed escalation and handed off to Michael who also handled the issue professionally. My disappointment is with Technical support who failed to isolate the issue and suggested to just start changing parts to find the issue. It’s left me with a trust issue on technical competency. Today, a third party shop unrelated to Jeep corporate solved the problem by simply tightening the bolts on the last work Cardinaleway technicians performed. I have asked Michael to have a one on one meeting to discuss my concerns for the future. I look forward to these discussions.
Friendly customer service, easy accurate communication
Samuel is a smart and good man . Do not let him escape like you let several others go.
Jenna is great and knows a lot about jeeps!
Michael is a great person. I appreciate his honesty and integrity. It is refreshing
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