Sam is always great! He's the only reason I bring my vehicle to the dealer for service
Jena was very communicative, professional, and friendly. I enjoy working with her whenever I bring my truck in. Chuey is awesome too and I trust him to work on my truck. Always going above and beyond!
Jena is the true definition of professional. Shes pleasant to deal with and she knows her **** and how to get things done. Your very lucky to have her apart of your team. Thanks as always Jena. See ya in 10,000mi.
Jena was extremely knowledgeable and helpful
I was treat it fast and with respect!
I had a 11:00 oil change appointment. At 12:22 I went out back and my truck hadn’t even been in the shop yet. A sales guy went to see what was going on and he came back and said they were getting ready to pull it in and it would be done it about a half hour the mechanics were getting done with lunch. It ended up a hour later. I was there 2 1/2 hours for an oil change. Come to find out the Shop Foreman left and forgot to hand out the service order. The service sales people are great but the rest was a bad experience. They didn’t even put the next oil change on my window.
Ben was cool. Did me good.
Sam was his usual exceptional self! Clear explanation of the services And payment options, diligent check for recalls and a good dose of humor
Jenna is the best service rep I’ve ever had! She is friendly, professional and works hard to get you and your car out of the dealership fast!
Jenna did a great job communicat8ng all the way through the customer service experiance. Thank you!
She wouldn't listen just wanted to do it her way and I'm pretty sure she lied to me
Samuel(Ben) was so professional and a delight to deal with. He kept me informed every step of the way. The service department delivered!!!
Thank you.
Appreciated Michael the service manager and his guidance with our situation. His customer service skills are a valuable asset in our world today.
Great service. Loved the itemized breakdowns and explanations of service. Also so glad that a curtesy shuttle is provided. No reason to go else where
It is a pleasure working with a service advisor who is highly skilled and is a familiar face when I bring my auto for service
People were great price was pretty ridiculous for a couple hours work, some fluids and filters.
Ben was great. He made sure I understood the issue with my car. Once the part was ordered, he gave me an estimate on the total cost for the repair. Once the repair was completed, he immediately let me know the car was ready to pick up.
Steven was one of the best, truly honest guy! Really helpful!
When I picked up my vehicle. I noticed the screen was in a different mode. Through it had something to do with the oil change. I did Also notice that the upper left side light which indicates an issue with the air suspension was on. A screen came up to service air suspension. I had to pick up a trailer that day if my appointment that’s why I didn’t go back as I was under a time crunch. When I tried to use the air suspension it didn’t work which made towing more difficult. Not sure if your technician had accidentally turned something off or tripped something?
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