Jasmine provided a great service. She was very thorough explaining the problem that my car had, lent me a loaner car while my car got serviced. Answer our phone calls right away. We are very satisfied with the service provided by Jasmine and Hyundai Glendora
Cristian was extremely polite. He understood our situation, & was very empathetic regarding our concerns. His explanation was thorough & understandable l & we believe that he genuinely wanted us to have a positive experience. Cristian is excellent at his job!
Allyson was great, she was able to get my vehicle in for diagnosis and repaired same day. Communication was clear and concise, I would gladly visit Cardinale again. Pleasant experience.
Muy buen servicio y muy cortés el personal 100% satisfecho
She has amazing customer service skills. Thank you!
Thank you. Jasmine was kind, courteous, and make sure I had a full understanding of everything that was happening. Made for a very pleasant experience.
I have to say, John, that if it weren't for you, I would have had a horrible experience. I like how you're a hands-on person. You're straightforward, and I would recommend anyone to come to you because of the experience I had with you. Jasmine was exceptionally good. She just needs to follow up more with the customer and let them know what's going on. I felt like I was in the dark for a while. But I understand that I'm not the only person there, and you guys are busy. Thank you so much for your service. It was the best one I've ever had.
Happy to leave a detailed review. Impeccable service.
Cristian was incredibly helpful went above and beyond to help us.
Thank you. Cristian you are the best.
Thank you Cristian and the Cardinale team for always providing exemplary customer service!! And thank you for easing my car after the service! Very appreciative!!
Allyson was great and addressed all of my concerns
Really polite, communicative and friendly. Felt informed and taken care of.
Thanks for making servicing my car so easy. Jasmine was a pleasure to work with. I appreciated her knowledge and willingness to assist me.
Rene was kind and professional. Lounge was the best I've ever been in. Will definitely come here again.
Communicated very well and got everything done quickly. Thanks
I have to say that this experience was probably the best experience I have had dealing with car issues! From the very beginning Jasmine was helpful and understanding. I was having engine issues and it turned into a "series of unfortunate events" type deal. She was very communicative about what was going on each and every step of the way. She would even notify me of her availability before hand. After she was instrumental in having my engine covered under the power train warranty, and the engine was fixed, I then had a problem what turned out to be my catalytic converter-Jasmine to the rescue yet again! My converter ended up covered as well. Upon picking up my car, I was given a treat as it was my birthday. I forget the name of the other lady who helped me (sorry), but everyone was nice and very professional. Shot out to the mechanics who fixed my car and management who hired people who value customer service! Glendora is the best Hyundai location for me!
Jasmine was great she understood my needs and communicated what and when it could be done.
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