Got me checked in quickly, kept me updated on the status. Another amazing experience. Thank you for getting my car completed so quickly
She was very knowledgeable with the problem and appreciated her customer service.
My vehicle experienced a well-documented defect known as rod bearing failure, which caused the engine to consume oil at an accelerated rate and ultimately led to engine failure, rendering the car inoperable. I contacted the service department to confirm whether the repair would be covered under the manufacturer’s warranty. I was informed that coverage extended up to 130,000 miles. Based on that information, I had the vehicle towed to the dealership. However, the following day, I was contacted and told the warranty only covers up to 100,000 miles. This discrepancy could have been avoided with a simple phone call or a more thorough verification of my vehicle’s warranty coverage before I arranged for the tow.
Sounds good. Cristian was great. This is the best service experience I’ve ever had there.
Service from Christian was great and on time and his service at Hyundai went well he helped me in the past and has always been helpful, Hyndai cars are very reliable
Allyson provided outstanding customer service from the moment I arrived till the moment service on my vehicle was completed. She was courteous, friendly, and welcoming. The service provided was thorough and completed in a timely manner. I will continue to bring my vehicle back for all and any future services my vehicle should need.
Very easy to get my maintenance done
Allyson was very sweet. I was actually impressed with her ability to explain my service.
The issues were addressed and completed ahead of schedule
The staff is always the best and so helpful
The car came in with a problem with the 12 volt battery which was replaced. So far so good. What I am not clear on, is whether or not there could be a low grade drain on the 12 volt battery which could result in another dead battery. I will let you know if there are any other issues.
Thank you, Allyson for your great customer service.
Wow…. Wow… Wow.. what an awesome experience it was from the moment I dropped off the vehicle. The service manager and everyone that works in the service department were extremely professional and very knowledgeable. I will definitely continue to purchase the Hyundai brand. Great job and keep up the outstanding customer service!!!
Thank you John and Luis for taking care of me. I truly appreciate all your help. I would definitely return for my next vehicle. Thanks again.
I appreciate that everything went smoothly and that my window was fixed. Allyson was a pleasure to work with and I appreciate her knowledge on the process.
Best service experience yet at your dealership
Thank you Jasmine. She let me spend my time there with class.
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