Allyson was helpful, clear and kind about the service and how long it might take. I was kept informed and was promptly notified when my car was ready.
Totally dissatisfied.
Maintenance pricing is completely over the top. $750 for an oil change and inspection ($90), changing air filters (bought online for $30 and 5mins), injector clean and brake flush is unpalatable.
You said it would take 90mins and was nearly 3hr.
No feedback on inspection. Rear tires are worn out, but no mention from inspection. This is a safety concern and should have been highlighted.
I question if any inspection was actually done.
Overall I spent nearly 3hr to get a $90 oil change (no inspection feedback) which I can get down the road for $45.
Great dealership and staff
Service was quick. Service personnel were polite and thorough. Thank u for the car wash.
I just wanted to follow up and mention that the plastic piece on my driver’s seat was broken during service, and I also noticed the tire pressure wasn’t checked. The tire pressure isn’t a big concern for me, but I would appreciate knowing what my options are regarding the seat. Thank you
Noe, everything was good.
Excellent service, the place is very clean & comfortable!
Thank you for your prompt service!
Jasmine did a great job. She made sure to answer all my questions and take care of everything I needed.
Christian was quick to greet me and get my paperwork completed when I arrived without an appointment. The other agent at the desk on the left was also very good and friendly. They are keepers in my opinion!
It was a pleasure having Christian take care of my service needs. He was prompt with my appointment, professional and friendly. He was knowledgeable when explaining the service of my car before the work was done. I will ask for Christian on my next service. The other staff I had contact with were also friendly. I have been a customer at your location for almost 25 years and it is great to see you still hire awesome staff. Thank you.
I would like to give a Big Big Thank You to Cristian. I brought my 2015 Hyundai Elantra in for an engine diagnostic. Thinking my engine is done after hearing what I thought was a lifter or rod knock. After Cristian and the technician did a very thorough inspection. Concluded that the engine was ok. Not being able to put a new engine or buy a new car. Cristian gave some recommendations on some maintenance issues and saved me from a very stressful situation. Again Cristian. Thank you for Patience and Professionalism with me and many phone calls. I would 100% recommend taking your Hyundai to Cardinal Way Hyundai in Glendora for all your service needs. Again Thank You Cristian for saving my car.
I asked for to have my service speeded up and they got right on it. Got me out quickly and did a great job.
Jasmine was polite and very nice always keep me updated on my vehicle.
Christian was professional, informative and helpful throughout the service experience. He is an asset to this service department!
Cristian is a very good service representative and kept me up to date with my car. Appreciated his professionalism.
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