When I arrived at Toyota of Bourbonnais, I was immediately greeted by Mr. **** prepared to check the vehicle in for service. He also took the time assuring that the vehicle was receiving every available service needed. Like the tire rotation! Sean **** was very professional and courteous. I appreciate the services that Toyota provides.
Superior customer service. Would highly recommend.
Everything was great he fixed my tire and squeezed me in to do my oil and tire rotation so I did not have to come back. It work out great.
Sean & Steve L did a great job
Sean was a very honest service representative.He is a great asset to your company. I will highly consider Toyota in Bourbonnais when looking for my next car strictly based on the experience with a representative like Sean
Asked 2 employees between scheduling my appointment...Asked if possible my truck be washed while there if possible...both said yes but truck was not washed
The Truck is treating me well, just as the Dealership does.
Steve is top notch with service and always treats everyone
with respect and gives you the time and understanding if there’s
any issues. Great experience
Honest and forthright - thank you Sean!
Sean was courteous and helpful keeping us informed along the way. Appreciated his insight on matters of the vehicle.
The service writer was very nice even though he couldn’t start my truck by the remote control. I wanted to find that out and he didn’t and I don’t understand every time I’ve been there before my vehicle was washed. I don’t understand what the hell what’s going on there? J
Very polite attentive and friendly staff in the service department! Thank you for the fast service.
Service was smooth and fast . Nathan always does a great job !
Sean was very polite and helpful. There was an another young man that helped also Didn’t catch his name. Also was very polite.
Sean was very helpful and overall it was a great experience. I will be looking to have future maintenance things done at this location. Thank you!
We appreciate the recall work being done as well as the regular excellent service. Nathan is always very helpful and honest.
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